Cardiology Patient Navigator

Remote Patient Care Coordinator — US Cardiology Team (RN/MA/CNA) | $5-7/hr
Coordinates patient care and clinical operations for a US-based cardiology team, with a focus on patient communication, documentation, and workflow support.
Sector
Healthcare — Cardiology / Care Coordination
Reports to
Clinical Lead / Provider Team
Type
Full-time
Hours
US business hours, Central Time (CT) — required
Rate
USD 5- 7 per hour
Location
Remote
Global.
Tools
EMR/EHR systems, remote patient monitoring platforms.
Role Overview
Our client is seeking a Remote Patient Care Coordinator (Cardiology Patient Navigator) to support a busy cardiology care team. The role centers on patient communication, scheduling, care coordination, and clinical documentation. The ideal candidate brings a clinical background, experience in telephonic or remote care settings, and comfort managing a high-volume caseload of 150+ patients across multiple priorities.
Cardiology-specific experience is preferred but not required. Candidates with strong backgrounds in care coordination, care management, med-surg, ICU, cardiac step-down, CCU, telehealth, utilization review, or home health will be competitive. What matters most is clinical credibility, strong communication, and the ability to keep patients connected to their care plan.
Key Responsibilities
Patient Communication & Scheduling
Manage patient scheduling, reminders, and follow-up workflows in EMR/EHR systems
Conduct telephonic or remote patient outreach to reinforce care instructions and coordinate next steps
Support patients navigating cardiology care pathways, including CHF management protocols
Care Coordination
Track testing schedules, follow-up appointments, and remote patient monitoring workflows
Coordinate with the clinical team to ensure continuity of care across a caseload of 150+ patients
Escalate clinical concerns to the appropriate provider within scope (no diagnosing or prescribing)
Documentation & Compliance
Maintain accurate and timely clinical documentation in EMR/EHR systems
Ensure all patient interactions and records meet HIPAA compliance standards
Support billing documentation and insurance coordination as needed
Who Will Succeed
This role is a strong fit for someone who is patient-first, organized under pressure, and genuinely comfortable on the phone. The right candidate thrives in a high-volume, remote environment — managing many moving pieces at once with warmth and clinical precision.
Friendly, collaborative, and outcomes-focused
Comfortable balancing 150+ patients across multiple priorities simultaneously
Self-directed in a remote setting with evolving processes
Proactive communicator with providers and patients alike
Confident adapting to new systems, tools, and workflows in a growing environment
Required
Experience & Skills
Clinical healthcare background: CNA, MA, RN, or equivalent credential
3+ years of experience in healthcare, telehealth, or medical office settings
Experience in care coordination or care management, preferably in telephonic or remote settings
B2+ English proficiency; assessed at screening
Experience using EMR/EHR systems
Strong patient-centered communication skills
Ability to work US business hours (Central Time) consistently
Strong written and verbal English communication; assessed at screening
Preferred
Experience in cardiology, med-surg, ICU, cardiac step-down, CCU, or home health settings
Outpatient cardiology, home health, or telemedicine experience
Remote patient monitoring (RPM), CCM, or utilization review exposure
Medical billing or prior authorization knowledge Prior experience working as a contractor or in startup/evolving environments
Remote Work Requirements
Personal Windows/Mac laptop, 16 GB RAM minimum.
Windows 11+ or supported macOS with Google Chrome.
External monitor, mouse, and keyboard.
Working webcam, microphone, and headset/audio.
Reliable broadband: 100 Mbps download / 10 Mbps upload minimum.

Work arrangement
Yes