Account Manager

Company Description Sky Fashion is a growing fashion and apparel company focused on delivering contemporary styles and quality products to a diverse customer base. The organization values creativity, collaboration, and a strong customer-centric approach in all aspects of its operations. Team members are encouraged to bring fresh ideas, support brand growth, and contribute to long-term client relationships. Sky Fashion offers opportunities to work closely with retail partners, suppliers, and internal teams in a dynamic, fast-paced environment. The company aims to build a workplace where people can develop professionally while contributing to the success of the brand.
Role Description This is a full-time, on-site Account Manager role based in Mumbai. The Account Manager will manage day-to-day relationships with key clients, acting as the primary point of contact to understand their needs, handle inquiries, and resolve issues promptly. The role involves coordinating order processing, tracking deliveries, and aligning with internal teams such as sales, merchandising, and logistics to ensure timely and accurate fulfillment. The Account Manager will monitor account performance, prepare reports, and identify opportunities for upselling or cross-selling Sky Fashion’s products. Additional responsibilities include participating in client meetings, supporting contract renewals, and contributing to strategies that enhance client satisfaction and retention.
Qualifications
Demonstrated experience in account management, client service, or sales within fashion, retail, or a related industry.
Strong communication and interpersonal skills, with the ability to build and maintain long-term client relationships.
Solid organizational and time-management abilities, including managing multiple accounts, priorities, and deadlines.
Comfort with basic data analysis and reporting, including using spreadsheets or CRM tools to track account performance.
Ability to collaborate effectively with cross-functional teams and work on-site in a fast-paced environment in Mumbai.
Problem-solving mindset, attention to detail, and a proactive approach to identifying and addressing client needs.
Bachelor’s degree in Business, Marketing, Fashion Management, or a related field, or equivalent practical experience.
Interest in the fashion industry and awareness of market trends; prior experience in fashion or apparel is an advantage.

Work arrangement
No