Omni Sport Adviser

WE’RE HIRING | DECATHLON SGS, PUNE
Full-Time | Part-Time | Internship Opportunities
Are you passionate about sport, people, customer experience and learning through real responsibility?
At Decathlon SGS, we are looking for people who want to build more than just a job. We offer an environment where you can develop your skills, take ownership and grow your career through sport.
WHAT WILL YOU BE RESPONSIBLE FOR?
I ENSURE A WOW CUSTOMER EXPERIENCE
At Decathlon, the customer is at the centre of everything we do.
• Greet, smile and engage with customers to understand their needs.
• Build strong product and sport knowledge.
• Practise your sport and inspire customers through your own sporting journey.
• Build and contribute to sports communities.
• Encourage customers to participate in Decathlon events and local sports activities.
• Recommend the right products and services based on customer needs.
• Use store, Decathlon.in, App and omnichannel solutions to satisfy customer needs.
• Ensure a smooth checkout experience and remain available for customers.
I GUARANTEE A WOW LAYOUT
Your sport's layout is your responsibility.
• Maintain a safe, welcoming and engaging layout.
• Ensure strong facing and make products easy to See, Touch, Read, Try and Pick.
• Ensure customers can test and experience our solutions.
• Know the complete product range available in-store and online.
• Develop strong product knowledge through validated product training.
• Ensure customers can access the right products and services for their sport.
• Build high-performance, well-stocked and sales-generating layouts.
• Maintain reliable inventory and product availability.
• Keep signage updated so customers can make informed choices.
• Identify opportunities to grow your sport's business in the catchment.
• Recommend complementary products to improve the customer's sporting experience and develop S+.
• Take ownership of delivery efficiency and commercial performance.
THIS IS MORE THAN A SALES ROLE.
You will have the opportunity to:
• Take ownership and make decisions.
• Develop your sport and product expertise.
• Create WOW customer experiences.
• Build and participate in sports communities.
• Manage layouts and product availability.
• Understand and contribute to business performance.
• Develop your responsibilities and career over time.
WHO ARE WE LOOKING FOR?
Someone who:
• Actively practiser a sport.
• Enjoys interacting with people.
• Is action-oriented and takes responsibility.
• Has a strong willingness to learn.
• Is curious and open to new challenges.
• Wants to grow through real responsibility.
You don't need to know everything from Day 1.
What matters is your attitude, ownership, willingness to learn and passion for sport.
If you are looking for more than just a job and want to build your career through sport, this could be your opportunity.
INTERESTED?

Work arrangement
No