Principal Product Manager

We are seeking a Product Manager to own the architecture, engineering, automation, and operational excellence of our hands-on labs program. This role builds the cloud environments and developer platforms that enable learners, customers, partners, and field teams to use complex technologies reliably at scale.
You will lead the technical strategy for lab provisioning, Infrastructure as Code, CI/CD, source control, security, testing, release management, and cost efficiency. You will work across product, engineering, enablement, marketing, and field organizations to translate business and learning objectives into scalable technical solutions.
What You’ll Do
Own the technical strategy, architecture, and operational excellence of a high-impact hands-on labs platform.
Build and scale secure, reliable, and cost-efficient cloud lab environments using OCI, Terraform, Infrastructure as Code, and automation.
Establish engineering standards and delivery practices across source control, CI/CD, testing, security, observability, and release management.
Lead the development and operation of tools, services, APIs, and user-facing lab components.
Diagnose and resolve complex platform issues; lead incident response, root-cause analysis, and lasting improvements.
Partner across product, engineering, enablement, marketing, and field teams to translate learning and business needs into scalable solutions.
Influence technical direction across teams and mentor lab developers through hands-on guidance and standards.
Key Responsibilities
Product Analysis – Market Analysis:
–Prioritizes products/features based on evaluations of business value, feasibility, and user needs (internal and/or external).
–Ensures alignment between the customer, the market, and Oracle's goals and strategy.
–Analyzes market trends and the competitive landscape to maintain a competitive position.
–Engages customers, non-customers, partners, and industry analysts to gather market information and identify opportunities for products.
Product Analysis – Solution Identification:
–Leads efforts to identify customers' unmet or unknown needs, market opportunities, and regulatory requirements.
–Guides internal teams to define problem statements for complex products and develops hypotheses for new products.
–Independently owns and drives the solutioning process by collaborating with stakeholders.
–Drives evaluation and validation of solutions to inform decisions on enhancing products/features.
–Creates, maintains, and reviews solution artifacts (e.g., regulatory, functional, and non-functional requirements).
Product Ownership – Product Development and Roadmapping:
–Takes ownership of planning, execution, and release processes.
–Owns roadmaps for multiple products/features, ensuring alignment with business objectives.
–Develops feature requirements, resources, and best practices for stakeholders.
–Drives delivery excellence and resolves risks and issues.
–Tracks and analyzes metrics (e.g., service requests, bugs, feedback) to make data-driven product decisions.
–Writes and reviews user stories and acceptance criteria.
–Determines feature and experience priorities to support OKRs (Objectives and Key Results).
Product Ownership – Product Leadership and Influence:
–Acts as an innovation leader, shaping product strategy and direction.
–Guides product development to improve customer experience and achieve business goals.
–Drives new feature development using agile and continuous-delivery methodologies.
Alignment and Collaboration:
–Shares insights with partners and ensures cross-team alignment.
–Anticipates and manages stakeholder pushback using expertise and data.
–Partners with engineering and senior teams to identify solutions linked to OKRs and KPIs.
–Oversees business impact across organizations, managing success criteria and performance metrics.
–Establishes parameters for user testing and product iteration.
Customer-Centricity:
–Serves as the primary customer advocate throughout the product lifecycle.
–Actively engages with customers to gather feedback and insights.
–Works with customers to align Oracle products to business goals.
–Captures and analyzes customer requirements for new product capabilities and feature designs.
–Ensures products are tailored to consumer needs during implementations.