Technical Engineer (Concrete)

Product Application & Development:
Assist in product development & production optimization exercise to meet business needs.
To provide technical guidance/assistance to customers for product application, troubleshooting through engaging salesperson, customers and carry out lab test to share and enhance customer product knowledge.
Responsible for the accurate preparation of samples according to product formulation, to cater for laboratory evaluation as well as upon customer requests.
To provide technical advice in relation to concrete admixture products to internal staff with the objective of raising the technical capabilities of the organization.
To involve in planning and conducting trials or testing in the lab.
Technical Advisor:
To provide and innovate the method to prepare cured samples / sample blocks as a technical support to sales team & admixture business.
Act as one of the key person to provide technical advice such as conduct product training and demo to sales team, applicators and end users.
Act as technical advisor to handle customer complaints including site visits & follow-up as well as preparing investigation reports.
To carry out site visit to ensure systems were carried out in the correct method and meet customer expectations.
Build positive working relationships with applicator customers, conduct quality reports, and assess competence levels via practical assessments.
Provide technical advice to sales team & customer for pre- and post-sales as one of the key person.
Others:
Prepare and maintain record of all in-house & external test data to ensure traceability of critical & important information. Analyse test results and report findings as well as put forward recommendation for improvement needs where necessary.
Ensure safe practices are followed at all times.
Ensure that lab tools & equipment used are clean and well maintained after use. To maintain cleanliness of laboratory after each trial or testing activity.
Communicate with independent laboratories & other external parties for all company products related testing.
To lead in any QC matters for finished products and raw materials
To lead any COA, Audit or EHS matters pertaining to the lab.
To complete ad-hoc tasks given by R&D Manager or Technical Manager
Diploma or Bachelor's degree in Civil Engineering, Chemistry or a related field

Employment type
Full-time

Work arrangement
No