Program Manager

Candidates must be based in the UK or another Western Europe country and hold a valid UK work permit at the time of application. Please note that sponsorship is not available for this role.
Job Description
The Program Manager plays a critical role in supporting the successful delivery of projects and programs by providing structured project management, coordination, and reporting support. This role partners with project leads, change managers, and functional stakeholders to ensure work is planned, tracked, and executed with clarity and discipline.
The Program Manager focuses on day‑to‑day delivery execution, maintaining project plans, managing dependencies, tracking risks, and providing transparent status updates to enable informed decision‑making.
Key Responsibilities
Project Planning & Execution
Leader project charter development and alignment of scope and outcomes with sponsors
Support Lead development of project planning activities, including timelines, milestones, and deliverables
Maintain detailed project plans and track progress against agreed milestones
Coordinate tasks and dependencies across cross‑functional teams
Support on‑time delivery by identifying risks, issues, and blockers
Governance & Reporting
Prepare and maintain project status reports, dashboards, and documentation
Track and manage risks, issues, decisions, and actions (RAID logs)
Manage change control process throughout projects
Ensure project information is accurate, up to date, and accessible
Support governance forums with materials, updates, and follow‑ups
Stakeholder Coordination
Act as a point of coordination between project team members and stakeholders
Schedule and facilitate project meetings, working sessions, and checkpoints
Capture meeting notes, actions, and decisions and ensure follow‑through
Escalate risks or delays appropriately and facilitate mitigations and resolutions
Enable informed decision-making and senior stakeholder alignment through clear, structured stakeholder communication.
Portfolio & PMO Support
Support portfolio‑level tracking and reporting as required
Assist with intake, prioritization, and documentation of new initiatives
Help maintain PMO tools, templates, and standards
Contribute to continuous improvement of PMO processes and ways of working
Ensure portfolio-level visibility and alignment to dependencies and priorities across projects
Collaboration with Change & Communications
Partner with Change Managers and Change Communications Managers to align delivery timelines with change and communication activities
Ensure key change and communication milestones align to project plans and deliverables
Support readiness and go‑live coordination activities
Required Qualifications
Bachelor’s degree in Business, Operations, IT, or related field (or equivalent experience)
5-8 years experience supporting projects or programs in a structured delivery environment
Strong organizational and coordination skills
Ability to manage multiple workstreams and priorities simultaneously
Clear written and verbal communication skills
Comfort working in cross‑functional, matrixed teams
Preferred Qualifications
Experience working within a PMO or transformation environment
Familiarity with project management methodologies and tools
Experience supporting technology, process, or operating‑model initiatives
Exposure to change management or transformation programs
Key Competencies
Attention to detail and follow‑through
Strong planning and organization skills
Proactive problem identification
Ability to work effectively in ambiguity
Collaborative, service‑oriented mindset
Additional Information:
Salary: 45.500 - 75.800 GBP gross per year. Placement within the range will depend on objective criteria including experience, skills, and internal equity considerations. We are committed to equal pay and pay transparency. Remuneration decisions are made using gender-neutral and objective criteria. This role might also be eligible for a sales-based incentive or performance-based bonus.
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Employment type
Full-time

Work arrangement
Hybrid