Senior Executive - Program Management

Key Responsibilities:
· Drive Supply Ops, monitor and improve key operational metrics (Eg – Live tracking, Bus cancellations, DMS adoption, etc.
· Analyse operational & business data to identify trends, gaps, and improvement areas.
· Prepare weekly and monthly performance reports and dashboards.
· Work closely with cross functional departments to resolve issues and improve service quality.
· Assisting in defining SOPs, tracking, ensuring adherence & execution
· Coordinate with cross-functional teams (product, supply, support, CRM, etc.).
· Ensure adherence to operational standards and policies.
EducationalQualification: B.Tech / MBA
Experience: 2–4 years of experience in operations, account management
Keyskillsrequiredfortherole:
· Managed a defined set of supply partners, accounts, or a specific region.
· Handled partner interactions, issue resolution, and performance improvement initiatives.
· Worked with data to track performance, identify gaps, and drive corrective actions.
· Drove adoption of key business programs or process improvements.
· Managed projects or initiatives with clear targets and timelines.
· Demonstrated measurable impact on operational or revenue metrics
· Strong analytical skills with proficiency in Excel, MS office or Google Sheets.
· Good stakeholder management and communication skills

Experience
2 - 4 Years

Employment type
Employee

Work arrangement
No