Live opening · Posted 6 days ago
The key details from the original listing.
Live timing from JobBeeper.
Description supplied by the original job listing.
Actively engage with guests, addressing inquiries and resolving any issues.
Embrace a culture of “everyone leaves happy” by consistently adopting a positive, proactive and professional approach.
Promote additional products and services, meeting targets, and delivering a positive experience for all guests.
Proficiently handle face-to-face, email and social media feedback, establishing rapport and representing the McArthurGlen brand.
Ensure accurate and timely completion of all administrative tasks, such as online gift card orders.
Take ownership and uphold McArthurGlen's high standards throughout the Guest Services area, creating a welcoming environment that is well-organised and stocked with guest and brand information.
Promote a collaborative working environment, prioritising the guest in all endeavours.
For a detailed description of the responsibilities, see the job description
Possess exceptional people skills and genuinely enjoy exceeding guest expectations.
Thrive in a fast-paced setting with customer facing and admin task.
Be proactive and able to make things happen.
Have proficient IT skills including email, Word and Excel.
Have fluent proficiency in English. Any additional language skills would be an advantage.
Be flexible about in working hours to accommodate the full trading hours of the centre on a rota basis.
Employment type
Part-time
Work arrangement
No
Recently tracked roles with full details and direct application links.