SR DEVOPS ENGINEER

Job description:
Sr DevOps Engineer
Experience:
5 - 7 years of experience as an Atlassian System Administrator, with a strong focus on Jira, Confluence, Bitbucket Data Center and Cloud products.
Experience on 24/7 on-call rotation and managing Linux and MSSQL production environments.
Proven experience in development and customizing workflows, schemes, and dashboards.
Hands-on experience with Jira and Confluence Cloud enterprise solutions and involved in large scale Atlassian Cloud migrations.
Experience with MSSQL to include database management and scripting. Experience with scripting languages (e.g., Groovy, Python) and automation tools (e.g., Jira on Automation, Script Runner).
Experience in monitoring/alerting tools such as Dynatrace and Splunk.
Experience of Agile/Scrum or Kanban methodologies.
Excellent problem-solving skills and the ability to perform complex root cause analysis.
Strong communication and interpersonal skills, with the ability to work effectively with cross functional teams
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Do
Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications
Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, testing, staging, release, configuration and monitoring
Manage the IT infrastructure as per the requirement of the supported software code
On-board an application on the DevOps tool and configure it as per the clients need
Create user access workflows and provide user access as per the defined process
Build and engineer the DevOps tool as per the customization suggested by the client
Collaborate with development staff to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure
Leverage and use tools to automate testing & deployment in a Dev-Ops environment
Provide customer support/ service on the DevOps tools
Timely support internal & external customers on multiple platforms
Resolution of the tickets raised on these tools to be addressed & resolved within a specified TAT
Ensure adequate resolution with customer satisfaction
Follow escalation matrix/ process as soon as a resolution gets complicated or isn t resolved
Troubleshoot and perform root cause analysis of critical/ repeatable issues
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Deliver
NoPerformance ParameterMeasure1.Continuous Integration,Deployment & Monitoring100% error free on boarding & implementation2.CSATTimely customer resolution as per TAT
Zero escalation
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Mandatory Skills: JIRA
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Experience: 3-5 Years
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Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Work arrangement
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