Admissions Counselor

SCHOOL ADMISSIONS COUNSELLOR
The LEAP School | Hyderabad
About The LEAP School
The LEAP School is a new-age school built around one simple belief: questions are more important than answers. We want children to develop a genuine love for learning, empathy, awareness, aspiration and a sense of purpose.
We are looking for an Admissions Counsellor who can connect with today's urban parents and help them understand why LEAP can be the right learning environment for their child.Key Responsibilities
1. Parent Counselling & Enquiry Management
Handle enquiries from prospective parents through phone, WhatsApp, walk-ins and digital channels.
Understand the family's expectations, concerns and priorities before recommending the school.
Conduct personalised campus visits and parent interactions.
Clearly communicate LEAP's philosophy, curriculum, teaching approach, facilities and student experience.
Address parent concerns with confidence, empathy and factual clarity.
2. Admissions Conversion
Manage the complete admissions journey from enquiry to enrolment.
Maintain regular and meaningful follow-ups with prospective families.
Build relationships rather than use aggressive sales techniques.
Track every enquiry, follow-up, campus visit and admission conversion.
Work towards monthly and annual admission targets.
3. Urban Parent Engagement
Understand what progressive urban parents look for in a school—academic outcomes, individual attention, communication, safety, exposure, future readiness and value for money.
Be able to explain how LEAP is different from conventional schools without criticising other schools.
Communicate the school's strengths in a simple, modern and convincing manner.
4. Campus Experience
Ensure every visiting parent receives a warm, professional and memorable experience.
Coordinate campus tours, interaction with academic leaders and admission formalities.
Capture parent feedback and communicate recurring concerns to the management team.
5. Market & Community Outreach
Develop relationships with apartment communities, parent groups, corporates and local communities.
Participate in school events, open houses, workshops and admission campaigns.
Support referral and word-of-mouth initiatives.
What We Are Looking For
2–5 years of experience in school admissions, education counselling, premium sales, customer relationship management or a similar role.
Excellent English communication and interpersonal skills.
Strong ability to converse confidently with educated, urban parents.
Warm, approachable and persuasive personality.
Good listening and counselling skills.
Ability to understand a parent's concerns and respond thoughtfully.
Comfortable using WhatsApp, CRM systems, Google Workspace and basic digital tools.
Target-oriented, organised and consistent with follow-ups.
Experience in a reputed school, international school, preschool, premium education or service industry will be an advantage.
The Ideal Candidate
We are looking for someone who can move beyond:
"Sir/Madam, our school has excellent facilities."
and instead have a meaningful conversation like:
"Tell me what you are looking for in your child's school. What is working well today, and what do you wish were different?"
The ideal candidate should be able to listen → understand → explain → build trust → guide the parent → convert the enquiry into an admission.
Key Performance Indicators
Qualified enquiries handled
Campus visits generated
Enquiry-to-visit conversion
Visit-to-admission conversion
Follow-up effectiveness
Parent satisfaction
Admissions achieved against monthly/annual targets
Why Join The LEAP School?
Be part of a new-age school being built from the ground up.
Work directly with an ambitious leadership team.
Opportunity to shape the school's parent community and admissions experience.
A culture that values initiative, ownership and continuous improvement.
Competitive salary with performance-linked incentives.
Location: Hyderabad
Position: Full-time
Experience: 2–5 years
Department: Admissions & Parent Relations

Work arrangement
No