Loan Coordinator

Loan Coordinator
Location: Lisbon, Portugal
Type: Full-time, Remote
Job Summary
The Loan Coordinator handles the more specialized, judgment-adjacent segment of the process modification intake, land-registry (Grundbuch) verification, and probate/marital-property documentation. This role sits closest to a junior Marktfolge Aktiv function: it does not make final credit decisions, but prepares and validates the file to the point where the bank's underwriting or Marktfolge team can decide quickly.
Responsibilities
Intake and triage loan modification requests, including Prolongation and Umschuldung scenarios
Conduct Grundbuch searches and track Grundschuld registration status, including monitoring of Auflassungsvormerkung (priority notice) protections
Prepare probate (Erbschein) and marital-property regime documentation (e.g., Zugewinngemeinschaft considerations) where inheritance or marital status affects title or borrower eligibility
Coordinate directly with notaries on outstanding registration or contract items
Assemble complete files — Schufa results, valuation (Beleihungswert), and income documentation — for underwriting handoff
Follow up with borrowers on outstanding documentation for modification or renewal files
Eligibility Requirements
Deep mortgage domain expertise across servicing and extension/renewal processes
Solid working knowledge of German mortgage documentation and loan structures (Zinsbindung, Tilgung, Grundschuld)
Familiarity with German banking and collateral law fundamentals (BGB collateral provisions, KWG basics) and probate procedure
German C1 fluency, including comfort with legal/notarial correspondence
Ability to complete an 8–12 week ramp, including two weeks of in-Germany training on live files and stakeholder relationships
Completed bank apprenticeship (Bankkaufmann/-frau) or paralegal/notary-assistant training (Notarfachangestellte), or equivalent
Prior experience in German real estate finance, credit processing, or notarial support strongly preferred
German C1 fluency — mandatory
Comfort working independently on files requiring legal/procedural precision
#LI-Remote
eClerx is a leading provider of productized services, bringing together people, technology and domain expertise to amplify business results.​
The firm provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world’s leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 19,000 people across Australia, Canada, France, Germany, Switzerland, Egypt. India, Italy, Netherlands, Peru, Philippines, Singapore, Thailand, the UK, and the USA.
For more information, visit www.eclerx.com
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eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data. Please find our policy here