Business Process Analyst

Join COLIBRIX ONE – Innovating the Future of Payments
At COLIBRIX ONE*, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include:
Global card processing
Digital wallet infrastructure
Cross-border merchant accounts
Alternative payment methods (APMs)
Corporate accounts for legal entities
We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech.
At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you.
About the Role
We're looking for a Business Process Analyst to help optimize the operations behind our payment infrastructure. You'll monitor merchant, provider, and terminal traffic, oversee routing and switching processes, and analyze transaction volumes and conversion rates to spot anomalies and improvement opportunities. Working with internal teams and processing partners, you'll turn traffic data into clear insights and practical process improvements - a great fit for a detail-oriented analyst who thrives on solving operational challenges in a fast-growing fintech environment.
Key Responsibilites
Monitor merchant, provider, and terminal traffic to ensure optimal system performance
Oversee merchant routing and switching processes to maintain seamless operations
Manage and optimize Visa principal traffic distribution across processing channels
Monitor transaction volumes and traffic spikes, proactively identifying anomalies and potential operational risks
Verify the correct application of configured processing limits to prevent technical issues and unnecessary transaction declines
Monitoring and analyzing conversion rates, identifying pain points and errors, and implementing improvements
Collaborate with internal teams to manage terminal switching and ensure adherence to regulatory limits
Generate and analyze custom analytics reports as needed
Evaluate merchant traffic patterns to provide insights to internal teams
Translate traffic analytics for processing partners to enhance understanding and decision-making
Organize and deliver training sessions on system operations and analytics for colleagues across departments
What you need to succeed in this role
Bachelor’s degree in Business Administration, Finance, or a related field
At least 1 year of experience in financial or business analysis, or in roles focused on process improvement
Experience working with data analysis tools and advanced Excel skills
Strong problem-solving skills with keen attention to detail
Ability to clearly and effectively communicate complex concepts to diverse audiences
Familiarity with payment industry practices and technologies is an advantage
Strong interpersonal skills, with a proven ability to work collaboratively in a team-oriented environment
What we offer
Opportunity to shape the future of fintech solutions within a growing company
Collaborative, horizontal team structure that values your expertise and ideas
Continuous learning and development opportunities to enhance your skills and career growth
Competitive salary and benefits package
* This position is offered within the COLIBRIX ONE. Employment will be under the appropriate legal entity based on the role and location.

Work arrangement
No