Clinic Administrator

Company Description Neuro Robotic Physiotherapy – Dr. Ashish Singh is a specialized physiotherapy clinic focused on advanced neuro-rehabilitation and movement recovery. The clinic combines evidence-based physiotherapy methods with robotic and technology-assisted therapies to support patients with neurological and musculoskeletal conditions. Located in Ranchi, the clinic is committed to delivering personalized care plans that improve functional outcomes and quality of life. Team members work in a collaborative environment that values clinical excellence, patient-centered care, and continuous learning.
Role Description This is a full-time, on-site Clinic Administrator role based in Ranchi. The Clinic Administrator will oversee daily front-desk and administrative operations, including appointment scheduling, patient reception, and coordination between physiotherapists and patients. Responsibilities include managing medical records, maintaining accurate documentation, handling billing support, and monitoring clinic inventory and supplies. The role involves assisting with basic budgeting and administrative reporting, supporting staff training and onboarding processes, and ensuring compliance with clinic policies and relevant healthcare regulations. The Clinic Administrator will also handle patient inquiries, provide professional customer service, and help maintain a safe, organized, and welcoming clinic environment.
Qualifications
Strong Customer Service skills with the ability to communicate clearly, handle patient inquiries, and manage front-desk interactions professionally.
Experience with Budgeting and basic administrative finance tasks, including tracking expenses and supporting billing processes.
Knowledge of Medical Records management, including accurate documentation, record organization, and confidentiality practices.
Ability to support Training activities for new staff and assist in maintaining standard operating procedures within the clinic.
Basic understanding of Medicine or healthcare terminology to effectively support clinical workflows and patient communication.
Good organizational and time-management skills, with attention to detail and the ability to multitask in a busy clinical environment.
Proficiency with common office software (e.g., spreadsheets, word processing, scheduling tools); experience with healthcare or clinic management systems is an advantage.
Relevant diploma or bachelor’s degree in healthcare administration, business administration, or a related field is preferred; prior experience in a medical or physiotherapy clinic is beneficial.

Work arrangement
No