Live opening · Posted 7 days ago
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Description supplied by the original job listing.
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Pay Range: 15-25 LPA INR
Required Skills & Experience
7+ years of SAP CRM functional experience
Strong experience in:
SAP CRM Sales
Opportunity & Quote Management including Workflow Approvals
CRM WebUI
CRM Middleware
BDOC Monitoring & Troubleshooting
SAP CRM-ECC Integration
Customer & Material Master Data
Product Hierarchy Management
Experience supporting production incidents and service requests
Ability to work directly with business users and drive issue resolution
Strong analysis, testing, and documentation skills
Nice to Have Skills & Experience
SAP SD / Order-to-Cash knowledge
S/4HANA exposure
Manufacturing industry experience
Basic ABAP debugging knowledge
Experience with CRM upgrades, refreshes, and data migration activities
Job Description
We are seeking an experienced SAP CRM Functional Consultant to support and enhance our SAP CRM environment, focusing on Sales, Quotation Management, CRM Middleware, and ECC integration. The ideal candidate will provide production support, troubleshoot complex CRM issues, support business users, and participate in CRM enhancement and transformation initiatives. The role includes significant work with CRM WebUI, BDOCs, middleware replication, product hierarchy management, and quote-to-cash processes.
Key Responsibilities
Support SAP CRM Sales and Quotation processes
Resolve CRM middleware, BDOC, and integration issues
Troubleshoot CRM WebUI and user-reported incidents
Support product hierarchy and master data changes
Coordinate testing, deployments, and environment refresh activities
Collaborate with Sales, Customer Service, Finance, and IT teams on enhancements and projects.
Work arrangement
Hybrid
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