Ecommerce Specialist

Company Description Bilonya Clothing is an apparel brand focused on delivering stylish, comfortable, and high-quality clothing to a diverse customer base. The company emphasizes contemporary designs, reliable product quality, and a customer-centric shopping experience. Bilonya Clothing is expanding its presence in the ecommerce space, with particular attention to smooth online purchasing journeys and efficient order fulfillment. Team members are encouraged to contribute ideas that improve both online engagement and in-store performance, supporting a culture of collaboration and growth.
Role Description The Ecommerce Specialist will manage day-to-day online store operations, including maintaining product listings, updating pricing and stock information, and ensuring accurate and appealing product descriptions. This part-time, on-site role in Jaipur involves monitoring website performance, tracking orders, coordinating with the sales and inventory teams, and resolving ecommerce-related customer issues. The specialist will assist with online promotions, basic digital merchandising, and collecting data on customer behavior to suggest improvements to the online shopping experience. The role also includes responding to customer inquiries related to online purchases, supporting smooth order processing, and preparing regular reports on ecommerce sales and key metrics.
Qualifications
Candidates should possess strong E-Commerce and Sales skills for managing online listings, promotions, and conversion-focused activities.
Candidates should possess solid Analytical Skills to interpret data, monitor performance, and support data-driven decisions.
Candidates should possess excellent Customer Service and Communication skills to handle inquiries, resolve issues, and collaborate with internal teams.
Familiarity with ecommerce platforms, online payment systems, and basic digital marketing tools is beneficial.
Attention to detail, time management, and the ability to work effectively in an on-site retail environment are important.
Previous experience in fashion retail or ecommerce operations and a relevant diploma or degree in business, marketing, or a related field is an advantage.

Work arrangement
No