Hospital Receptionist

Company Description Saibaba Diagnostics and Labs is a healthcare provider offering diagnostic and laboratory services to support patient care and clinical decision-making. The organization focuses on accurate testing, timely reporting, and reliable support for hospitals, clinics, and individual patients. Team members work in a professional, patient-centered environment that values clear communication and efficiency. The company aims to maintain high standards of service quality, safety, and confidentiality in all interactions.
Role Description The Hospital Receptionist is a full-time, on-site role based in Guindy, responsible for welcoming patients and visitors and ensuring smooth front-desk operations. Daily duties include managing appointment scheduling, maintaining patient records, handling check-in and check-out processes, and coordinating with medical and laboratory staff. The role involves answering phone calls, providing basic information, directing inquiries to the appropriate departments, and assisting with registration and billing support as needed. The Hospital Receptionist also helps maintain a clean and organized reception area, upholds patient confidentiality, and provides courteous, professional service at all times.
Qualifications
Candidates should possess skills in Appointment Scheduling and general Medical Office operations.
Candidates should possess strong Phone Etiquette and core Receptionist Duties skills.
Candidates should possess a basic understanding of Medical Terminology to communicate effectively with patients and healthcare staff.
Strong communication and interpersonal skills, with a customer-service mindset.
Ability to work in a fast-paced hospital environment, manage multiple tasks, and prioritize effectively.
Basic computer proficiency, including use of hospital or clinic management systems.
Previous experience in a hospital, clinic, or diagnostic center front office is preferred.
High school diploma or equivalent; additional healthcare or administrative training is an advantage.

Work arrangement
No