Payments Analyst

About SRS Acquiom
SRS Acquiom delivers the smartest way to run a deal™ through a platform and services designed to help deal parties manage complex M&A and loan agency transactions more efficiently.
Based in Denver, Colorado, with offices across the United States and in London and Amsterdam, SRS Acquiom supports transactions across North America and Europe. Our M&A services include professional shareholder representation, paying and escrow agent services, and online document solicitation and reporting. For loan and credit transactions, we provide independent Administrative Agent, Collateral Agent, Sub-Agent, and Successor Agent services.
Since 2007, SRS Acquiom has supported more than 11,500 transactions globally. By bringing efficiency, expertise, and purpose-built technology to complex financial transactions, we help sophisticated deal parties focus on building great businesses and maximizing value.
We’re equally committed to building careers as we are to building solutions. If you’re looking for a company with entrepreneurial energy, a proven record of growth and innovation, and a culture that supports your next career move, we’d love to talk.
A few benefits our employees enjoy
Day‑one coverage: medical, dental, and vision plans so you’re protected from the start
A 401(k) with a 4% company match to keep your future on track
Discretionary time off - take the time you need, when you need it
Employer‑paid life insurance, with the option to add extra coverage for peace of mind
Employee Assistance Programs for confidential support when life gets complicated
Discounted pet insurance (because furry family members count, too)
A fitness credit to back your health and wellness goals
Pre‑tax plans for dependent care, transportation, and flexible spending
Position Summary
SRS Acquiom (SRSA) is looking for a Payments Analyst to join our high-performing Operations team and help power the distribution engine behind complex M&A deals. This role is for someone who thrives in a fast-moving, data-heavy environment, where ambiguity is the norm and thinking critically is non-negotiable. You’ll be at the center of managing payment workflows—tracking everything from shareholder documentation and compliance. The work blends heads-down processing with heads-up decision-making, and you’ll regularly navigate a space where “it depends” is a frequent starting point.
Core responsibilities of this role include the processing of all mail related to security holder documentation, following up with holders regarding deficient items, data entry of personally identifiable information and the population and reconciliation of shareholder documents within a data room. In this role the analyst will rotate into the daily processing of payments to include creating payment files for submission to the bank partners and researching any returned or delayed payments. Strong project management, detail oriented, discretion and excellent communications skills will be essential in this role, as interaction with sophisticated investors and handling of PII will be on-going. This person should be able to work in a fast-paced environment, be able to handle multiple transactions at one time and should have the ability to work both as a teammate within the operations group and with a high level of autonomy on individual projects.
Location: This is a hybrid position based in our Denver, CO office.
Compensation: The salary range for this position is between $60k and $70k, depending on experience level.
Primary Responsibilities
Process Letters of Transmittal and other legal documentation submitted via mail and e-mail, complete data entry within the required SLA, and maintain the integrity of the system of record
Interact with security holders via phone and email regarding deficiencies following the review of account packets
Create payment files to meet the daily payment deadline
Process returned payments and stop check requests
Take ownership of individual transactions and act as the go-to for questions from security holders and co-workers alike
Track document retention requirements and implement procedures for proper disposal to remain in compliance with FINRA standards
Identify and implement process improvements to enhance the customer experience, exceed SLAs, and improve efficiency
Maintain and support a flexible schedule based on the speed of the deal and the needs of the client, this may include evening or weekend hours where needed
Required Qualifications & Skills
1–4 years of experience in operations, financial services, or other documentation-heavy roles