Receptionist

Company Description Hotel PXL 27 Bangalore is a hospitality-focused property located in the heart of Bengaluru, serving business and leisure travelers. The hotel aims to provide a comfortable, efficient, and welcoming environment for guests through attentive service and well-managed facilities. Team members are encouraged to deliver professional, guest-centric experiences while maintaining high standards of cleanliness, safety, and service. The workplace culture emphasizes collaboration, reliability, and continuous improvement to ensure a positive stay for every guest.
Role Description The Receptionist role at Hotel PXL 27 Bangalore is a full-time, on-site position based in Bengaluru. The Receptionist is responsible for greeting guests, managing check-in and check-out procedures, answering phone calls, and responding to guest inquiries in a courteous and efficient manner. Daily tasks include handling reservations, maintaining accurate guest records, coordinating with housekeeping and other departments, and managing reception desk operations such as key control and basic cashiering. The role also involves providing clear information on hotel services, addressing guest concerns, and ensuring the lobby and front desk area remain presentable. The Receptionist is expected to follow hotel policies, maintain confidentiality of guest information, and contribute to a smooth and professional front-office experience.
Qualifications
Candidates should possess strong Customer Service and Communication skills to interact professionally with guests and colleagues.
Candidates should possess Receptionist Duties and Phone Etiquette skills to manage front desk operations and handle calls effectively.
Candidates should possess Clerical Skills, including basic data entry, record keeping, and handling documents accurately.
Relevant experience in hotel front office or hospitality roles is beneficial, along with familiarity with reservation or property management systems.
A high school diploma or equivalent is required; a diploma or degree in hospitality management is an advantage.
Ability to work in rotating shifts, including weekends and holidays, with strong attention to detail and a professional appearance.
Proficiency in English and local languages, with basic computer skills (email, MS Office) is preferred.

Work arrangement
No