Director of Community Engagement

Job Summary:
Lead all facets of program administration for student services, serve as a subject matter expert, and provide counseling for students and student groups.
Job-Specific Responsibilities:
The Director of Community Engagement serves as a key leadership role within Phillips Brooks House reporting to the Associate Dean of Civic Engagement and Service. They oversee programs related to summer fellowship experiences, winter break volunteer opportunities, and post-graduate public service opportunities for current Harvard undergraduates and recent graduates in the public interest sector. These programs focus extensively on student development, building community partnerships, and alumni/ae engagement. Harvard College provides support to a wide range of community service organizations, alumni/ae Clubs, Shared Interest Groups (SIGs), and public service initiatives
Duties and Responsibilities
Core Program Oversight:
Oversees winter break and summer programs. Currently these programs include the Mindich Service Fellowship Program, Harvard Clubs Summer Community Service Fellowship Program, the Arthur Liman Public Interest Law Fellowship Program, Fellows at the Forefront, Stad Fellows Program, Fong Family Winternship Program, internship placements with Harvard International Offices, and the SPARK program for pre-matriculated students.
Oversees events and conferences related to community engagement work to meet the larger mission of the Center.
Designs complex reports to support student services goals; analyze student services metrics to support strategic planning
Ensure compliance with University policies and procedures and applicable legal rules and regulations
Community Partnership Oversight:
Develops and sustains over 300 community partnerships related to summer, winter break, and post-graduate programs.
Collaborates with several departments on campus to support campus conferences and regionally based partnerships and programs, such as nonprofit board recruitment fairs and graduate school networking nights.
Stewards relationships with current and future partnership sites. Visits sites yearly for quality control and partner satisfaction.
Serves as a strategist for community partnership building across the department and Harvard College.
Alumni and Key Stakeholder Engagement:
Engages alumni in conjunction with the Harvard Alumni Association and Harvard’s Alumni Affairs and Development team.
Stewards communications support with donors, and student advising as needed.
Supports the Associate Dean of Civic Engagement and Service in fostering donor relationships and faculty relationships
Serves as a liaison to other civic engagement units across Harvard University
Working Conditions:
Work is performed in an office setting
May be required to work nights and weekends
Physical Requirements:
Lifting (approximately 20 to 30 pounds), bending, and other physical exertion
Basic Qualifications:
Bachelor’s degree or equivalent work experience required
Minimum of 7 years’ relevant work experience
Additional Qualifications and Skills:
5-7 years of progressive leadership experience related to community engagement work.
Master’s Degree in a field related to community engagement and/or public service.
Familiarity with developing programs working with students, alumni, faculty, and community partners will be given preference.
Strong organizational and time management skills. We are also seeking candidates who can manage relationships with strong attention to detail and discretion
Outstanding interpersonal and problem-solving skills who can work with a diverse array of constituencies

Employment type
Full-time

Work arrangement
No