Live opening · Posted 7 days ago
Subject Matter Expert (SME), Service Delivery
DMI · US-Remote
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At a glance
The key details from the original listing.
CompanyDMI
LocationUS-Remote
Source
Icims
Listed7 days ago
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About the role
Description supplied by the original job listing.
DMI, LLC is seeking a Service Delivery Subject Matter Expert to serve as the customer-facing service management authority on a ServiceNow maturity, support, and development program for the U.S. Senate Sergeant at Arms (SAA). This role is the primary point of contact for customer stakeholders. It leads the cross-functional working groups that produce the process and workflow documentation feeding the assessment phase, owns service performance measurement, and supports transition of new capabilities into operations....
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