Project Coordinator

IMPORTANT NOTICE: SMB Team will never solicit personal information, request equipment purchases, or send checks as part of our hiring process. All legitimate communication comes exclusively from @smbteam.com email addresses. If you receive outreach from any other domain (such as smbteam.us or similar), please disregard it and report it to support@smbteam.com.
The Project Coordinator would serve as the primary engine behind our website builds. This role manages projects from initial kickoff to final delivery, ensuring robust client communication, strict adherence to timelines, and exceptional quality standards. Reporting to the Senior Project Manager (Websites), you will play a critical role in scaling our department's operational capacity and delivering superior website solutions.
WHAT'S IN IT FOR YOU?
📈 An opportunity to be a part of the #1 Fastest Growing Legal Marketing & Coaching Company in the U.S.
🦷 BENEFITS – We pay for 75% of your Medical, Dental, Vision insurance for YOU and YOUR FAMILY.
☀️ FLEXIBLE VACATION TIME - We encourage you to take time to recharge so you can be your best here at work.
💡 EDUCATION – Team member education and learning budget on courses, events and books.
💲 INVESTMENTS – 401(k) with a 3% Match.
💻 WORK STYLE – WFH or come to the office. The choice is yours!
The salary for this role is $70,000.
Key Responsibilities:
Website Project Management:
Manages website builds end-to-end under the guidance of the Senior PM (Websites)
Maintains accurate project timelines in Asana and proactively flags risks or delays
Coordinates with internal teams (design, development, content, SEO) to keep builds on schedule
Ensures all deliverables meet quality standards before client review
Client Communication & Relationship Management:
Serves as the primary point of contact for clients throughout their website project lifecycle
Leads or participates in client-facing calls for kickoffs, check-ins, and approvals
Sets clear expectations on scope, timeline, and next steps at each stage
Maintains a professional, proactive communication cadence to keep clients confident and informed
Process Execution & Documentation:
Follows established website project SOPs and contributes feedback for continuous improvement
Maintains thorough documentation in project management and client portal platforms
Tracks client feedback and ensures revisions are accurately captured and actioned
Assists in developing and refining templated workflows for website project types
Team Collaboration & Growth:
Works closely with the Senior PM (Websites) to develop skills across the full website project lifecycle
Participates in team meetings and shares client insights to help improve department processes
Supports coverage for other project types as bandwidth allows
Actively pursues growth toward independent project ownership and Senior PM responsibilities
Requirements
Experience in website project management or digital marketing agency environments
Familiarity with website builds (WordPress or similar), even at a basic level
Background in client services or account coordination
Experience working cross-functionally with design and development teams
Exposure to legal marketing or professional services
Comfort with SOPs, templated processes, and helping improve operational workflows
Strong client-facing communication skills — comfortable on calls and in writing
Highly organized with the ability to manage multiple active projects simultaneously
Familiarity with Asana or comparable project management platforms
Comfortable working independently within defined processes and escalating when needed
Detail-oriented with a commitment to delivering quality work on deadline
Collaborative, coachable, and eager to grow within a structured career path
Must demonstrate reliability and responsiveness with both clients and internal team members
Benefits
The SMB Team is an Equal Opportunity Employer. The policy of The SMB Team is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.
The SMB Team is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans

Work arrangement
No