Contents Restoration Technician

When a fire disrupts a home or a flood turns life upside down, what matters most are the personal belongings that make a house feel like home. Someone has to protect, restore, and care for those items. That someone is you!
CONTENTS RESTORATION TECHNICIAN
Insurcomm Restoration | Fortify Companies
Field-Based | Full-Time / Part-Time
Portsmouth, NH
About Us
Insurcomm Restoration delivers complete restoration, reconstruction, and emergency response you can rely on when everything needs to go right. For more than 30 years, we have helped property owners, facility teams, and communities recover from fire, water, mold, storms, and environmental hazards.
As part of Fortify Companies, we are part of something bigger. Fortify’s roots are in restoration—helping families and businesses recover when disaster strikes. But we’re building something beyond recovery: a platform that aligns insurance carriers, property owners, and service providers across prevention, response, restoration, and rebuild.
We believe helping people rebuild after a loss is only half the job. Through our family of companies, we deliver coordinated care from prevention to restoration across 210+ markets nationwide. Our teams, technology, and local expertise come together so property owners and insurers get fewer losses, faster recoveries, and someone they can trust.
Our Brand Values
Safety first, always: We hold ourselves to the highest standard to protect our team, clients, and communities
Showing up with a service heart: We help people move forward with empathy, respect, and commitment
Bringing the energy: We show up with urgency and a get-it-done mindset
Predictability in the unpredictable: Standardized systems deliver consistency every time
Driving success together: We support one another to strengthen outcomes and relationships
About the Job
As a Contents Restoration Technician, you play a vital role in helping families and businesses recover after a loss by safely cleaning, handling, and managing personal contents and electronics. You are trusted with customers’ most valued possessions and expected to treat them with care, precision, and respect.
From careful packing to detailed inventory and specialized cleaning, your work helps bring a sense of normalcy back when it’s needed most.
What You’ll Do
Perform content restoration services for residential and commercial properties
Clean customers’ furniture and household goods using industry-standard solutions and equipment
Pack, manipulate, and manage contents during restoration projects
Perform physical labor including packing contents, on-location cleaning, and deodorization of facilities
Assist with inventorying site contents and preparing items for storage
Lift and safely move customer belongings into designated storage areas
Operate ultrasonic cleaning equipment as required (training provided)
Safely operate forklifts within the contents department (training and certification provided)
Maintain vault logistics and organization within the contents department
Ensure the contents department remains clean, organized, and visually appealing to clients and visitors
Maintain accurate records and documentation
Follow all safety rules, regulations, policies, and site-specific safety plans
Perform all other duties as assigned
Ready to Join Us?
If you take pride in hands-on work, care deeply about helping people after a loss, and want to be part of a team that treats customers’ belongings as if they were their own, we would love to hear from you.
Equal Opportunity Employer
Insurcomm, Inc. has established and adopted an Equal Employment Opportunity Policy (EEO). All employment decisions are made without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, citizenship, pregnancy or maternity, veteran status, or any other status protected by applicable law.
Requirements
What You’ll Bring
Required
Reliable and punctual attendance
Ability to lift up to 50 lbs
Ability to stand and work for extended periods
Strong attention to detail and ability to follow procedures
Ability to perform duties with minimal supervision
Clear written and verbal communication skills
Ability to safely operate equipment after training
Willingness to learn, grow, and support team success
Benefits
What We Offer
Compensation & Benefits
Competitive hourly rate
401(k) with 4% company match
Health, dental, and vision insurance
Health savings account (HSA)
Life insurance
Paid time off
Paid training and on-the-job training
Flexible scheduling
Parental leave
Employee assistance program
Cell phone reimbursement
Safety equipment provided
Retirement plan
Culture & Opportunity
Hands-on role with meaningful impact on customers during difficult times
Supportive team environment focused on safety, care, and quality
Opportunities for skill development and advancement
Paid training and certification opportunities
A team that values accountability, teamwork, and service

Work arrangement
No