Warehouse Training Supervisor

Key Responsibilities
Lead and coordinate onboarding and training programs for new and current warehouse employees.
Provide hands-on instruction and coaching to employees with varying levels of experience, learning styles, and communication preferences.
Adapt training methods as needed to promote understanding, competency, and retention.
Provide hands-on training for shipping, receiving, inventory handling, repack operations, and other warehouse processes.
Ensure employees understand and follow established operational procedures and standards.
Support cross-training initiatives to increase employee versatility and operational effectiveness.
Provide hands-on training for sit-down and stand-up forklifts and other Powered Industrial Vehicles.
Evaluate operator competency and reinforce safe operating practices.
Ensure employees understand and follow applicable equipment, safety, and warehouse procedures.
Monitor and evaluate employee performance throughout training periods and provide feedback and additional coaching as needed.
Maintain accurate training records and documentation.
Partner with supervisors and team leads to identify training needs and develop improvement plans.
Build positive working relationships and collaborate effectively with employees across departments and shifts.
Support continuous improvement by identifying process enhancements and assisting with implementation.
Lead by example and promote a strong culture of safety, accountability, teamwork, and operational excellence.
Work Environment
Warehouse environment requiring regular physical activity, including walking, standing, bending, and lifting up to 33 lbs.
Regular interaction with warehouse employees, supervisors, and team leads across multiple departments and shifts.
Frequent hands-on operation and training involving Powered Industrial Vehicles, including sit-down and stand-up forklifts.
Requires flexibility to work early mornings, evenings, or other shifts based on business needs.
Education
High school diploma or equivalent preferred.
Experience
2+ years of warehouse experience required.
Lead, supervisory, or employee training experience preferred.
2+ years of experience operating sit-down and stand-up Powered Industrial Vehicles preferred.
Strong understanding of warehouse operations, safety practices, and equipment.
Demonstrated ability to train, coach, and evaluate employees with varying levels of experience and learning styles.
Proficient with basic computer applications and warehouse systems, including Outlook, Excel, and JotForm.
Knowledge of warehouse processes including shipping, receiving, inventory handling, and repack operations.
Personality Traits
Excellent communication and interpersonal skills.
Strong safety mindset and commitment to enforcing safe work practices.
Dependable, self-motivated, and able to work independently.
Collaborative and able to build positive working relationships across departments and shifts.
Patient, adaptable, and effective at coaching and developing employees.
Leads by example and demonstrates accountability, professionalism, and a commitment to continuous improvement.

Employment type
Full-time

Work arrangement
No