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About Bristlecone:
Bristlecone is the industry’s largest pure-play supply chain service provider.
As the trusted partner for AI-first supply chain transformations, we specialize in empowering customers with tech-enabled solutions for planning, sourcing, and fulfillment. Through our consulting, platforms, and supply chain build and enablement expertise, we help Global 2000 organizations in the life sciences, retail, consumer goods, manufacturing, and high-tech industries drive visibility, resiliency, and efficiency across their supply chain.
Guided by a consulting-led approach, we serve as strategic partners to customers throughout their supply chain transformation journey. With comprehensive advisory and implementation capabilities, we offer high-value consulting spanning domains, processes, and change management, ensuring tailored solutions that drive meaningful outcomes for each customer.
Bristlecone is headquartered in San Jose, California, with locations across North America, Europe, and Asia. It is part of the Mahindra Group.
Learn more at www.bristlecone.com
Equal Opportunity Employer
Bristlecone is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
Privacy Notice Declarations for California based candidates/Jobs:: https://www.bristlecone.com/life-at-bristlecone/#careers
We are currently looking to hire a Kinaxis Senior Solution Consultant – AMS & Enhancements to join our growing team.
Kinaxis Senior Solution Consultant – AMS & Enhancements
Role Summary
Seeking a Kinaxis Senior Solution Consultant to provide AMS support and enhancement delivery. The consultant will act as a bridge between business and technical teams, drive issue resolution, perform root cause analysis, and ensure timely closure of production and enhancement requests.
Key Responsibilities
Manage and coordinate AMS incidents, service requests, and enhancement activities.
Work directly with business stakeholders to understand issues and prioritize resolutions.
Perform detailed analysis, troubleshooting, debugging, and root cause identification within Kinaxis.
Drive issue resolution across cross-functional teams including Kinaxis, ERP systems, Integration and business teams.
Support defect triage, prioritization, and release planning.
Develop and execute solution fixes, data corrections, and enhancement requests.
Provide regular status updates and ensure SLA compliance.
Lead discussions with business users and facilitate issue resolution workshops.
Required Skills
5+ years of hands-on Kinaxis Maestro/RapidResponse experience.
Strong AMS and production support experience.
Expertise in troubleshooting planning data, calculations, integration issues, and planning outputs.
Strong analytical and debugging skills.
Excellent stakeholder management and communication skills.
Experience coordinating across business and technical teams.
Work arrangement
Yes
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