Live opening · Posted 6 days ago
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About the role
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About Keslar Insurance
Keslar Insurance serves New Hampshire, Maine, and Massachusetts with property and casualty coverage for personal and commercial clients. Founded in 2009, we have grown steadily by focusing on relationships, doing right by our clients, and building a team that genuinely cares about the work. We are one of the fastest-growing agencies in New England and we are just getting started. Our team is tight-knit and collaborative. We hire carefully and invest in the people we bring on. This is not a revolving door. We use HubSpot, AI-assisted workflows, digital proposals, and automation to make our team more efficient and our clients more impressed. You will have better tools here than at most agencies twice our size. We are adding roles because the business demands it. The person who joins us now will have the opportunity to grow into more responsibility as we do, in scope, in earnings, and in impact. We are active in the Seacoast and Lakes Region communities we serve. We show up, we participate, and we take seriously what it means to be a local business that people trust.
Our Values
Friendly and Personable
Guided by Integrity
Growth Oriented and Educational
Loyal and Committed
Position Summary
We are adding to our personal lines team, not because someone left, but because our business keeps growing and we need great people to grow with us. This is an account manager role for a licensed Personal Lines agent who takes ownership of their clients. You will be equally at home helping a new client find the right coverage and making sure existing clients feel genuinely taken care of at renewal. If you hold a Property and Casualty license, take pride in building real relationships, and want to be part of a team that is investing in its future, we want to hear from you.
Key Responsibilities
New Business
Handle new business inquiries from first contact through bind, including quoting, coverage consultation, and application.
Advise clients on home, auto, umbrella, and related coverages in plain language, without the jargon.
Renewals and Retention
Manage a personal lines renewal book, proactively reaching out, reviewing coverage, and retaining clients year over year.
Actively work our existing book to identify monoline clients and convert them to bundled accounts.
Identify cross sell and rounding opportunities to make sure clients are fully protected.
Client Service
Respond to service requests including endorsements, billing questions, and coverage changes.
Collaborate with team members to deliver a consistent, high touch client experience.
Use agency tools including HubSpot, NowCerts, and comparative rater to keep accounts current and communication timely.
Qualifications
Required:
Education Requirements:
High School Diploma required; college degree preferred.
Active Property and Casualty license.
Strong communication skills, both written and verbal, and a natural ability to explain coverage options clearly.
Detail oriented and organized, with the ability to manage multiple accounts and deadlines.
Comfortable with technology and open to learning new tools, including AI assisted workflows.
Team oriented, reliable, and genuinely client focused.
Preferred:
Maine and or Massachusetts licensure is a plus. We support multi state licensing.
Prior personal lines experience preferred. Sharp entry level candidates ready to learn are welcome.
Skills and Abilities
Friendly and personable with a client first mindset.
Guided by integrity in all interactions.
Growth oriented and committed to continuous learning.
Loyal and committed to the team and the clients we serve.
Strong time management and follow through.
Ability to work independently in a remote environment.
Schedule and Location
We are primarily looking for a full time agent, but we are open to the right part time candidate as well. Flexible scheduling is available.
Remote work is a possibility for the right fit. We are less focused on where you sit and more focused on what you deliver: responsiveness, follow through, and a client experience that reflects well on this agency.
Compensation and Benefits
Salary Range: $50,000 to $80,000 per year, commensurate with experience and licensure. Part time compensation will be prorated based on hours worked. This is a salaried role with no commission structure, just a stable base and a strong benefits package so you can focus on doing great work.
Work arrangement
Yes
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