Home Care Liaison (Hospital Liaison)

For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes.
Position Summary
The Home Care Liaison is responsible for building and maintaining referral relationships, acquiring new clients, ensuring overall satisfaction with The Key services, and coordinating with local teams to ensure the provision of high-quality service. Home Care Liaisons are responsible for maintaining a book of business that meets and exceeds established revenue and client acquisition targets and a key account management approach to support sales growth.
Minimum Requirements
Possess a university degree preferably in Health Sciences, Gerontology, Social Work, Nursing, Healthcare Administration, or Recreation Therapy.
2+ years of business development experience in-home care, senior living, pharmaceuticals, medical devices, and senior health care.
Excellent customer service and sales skills.
Computer proficiency and ability to document sales activity timely and accurately.
Current driver’s license and proof of insurance.
Benefits For Full Time Employees
Medical/Dental/Vision Insurance
TouchCare VirtualCare
Life Insurance
Health Savings Account
Flexible Spending Account
401(k) Matching
Employee Assistance Program
PTO Plan for Non-Exempt Employees
Flexible PTO Plan for Exempt Employees
Holidays and Floating Holidays
Pet Insurance
TheKey is an equal opportunity employer. TheKey prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.
California Residents Only
In accordance with Article 2 of the California Health and Safety Code - California Community Care Facilities Act, TheKey requires timely and accurate positive fingerprint identification of California based applicants as a condition of employment. If an applicant has been convicted of a non-exemptible crime, and in compliance with all applicable state and local laws, their conditional offer will be rescinded.
HCL

Work arrangement
Yes