IRS Tax ID / EIN Call Agent – Remote Contractor

We are looking for a reliable and professional Remote IRS Call Agent to assist with U.S. tax and business-related matters for our international clients.
The primary responsibility will be to communicate with the U.S. Internal Revenue Service (IRS) by phone, follow the required verification and authorization procedures, and assist with obtaining EINs and other applicable U.S. tax identification information for client businesses.
Responsibilities:
- Make and receive calls with the IRS on behalf of authorized clients.
- Follow IRS identity verification and authorization requirements.
- Communicate professionally with IRS representatives.
- Obtain and accurately record EIN and other applicable tax information.
- Maintain confidentiality of client and company information.
- Provide completed information and call details to our team.
-Follow company procedures and maintain accurate records.
Requirements:
- Excellent spoken English and professional communication skills.
- Comfortable speaking with U.S. government representatives.
- Strong attention to detail.
- Reliable internet connection and a quiet working environment.
- Previous experience with IRS, EIN, tax, accounting, or U.S. business services is preferred but not required.
- Must be able to work according to U.S. IRS operating hours.
Work Arrangement: Fully Remote
Position Type: Contract / Freelance
Schedule: Work hours will align with applicable IRS operating hours. Once the IRS is closed, the scheduled workday ends.
Work Arrangement: Fully Remote
Position Type: Contract / Freelance
Schedule: Work hours will align with applicable IRS operating hours. Once the IRS is closed, the scheduled workday ends.
Important: I would use “authorized clients” and “follow IRS authorization procedures” in the post rather than simply saying the agent will call and obtain clients' EINs. That makes the role more professional and avoids suggesting unauthorized access to taxpayer information.

Work arrangement
Yes