Live opening · Posted 6 days ago
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Company Description SVN SYSTECH INDIA PRIVATE LIMITED is a women-owned business enterprise committed to creating meaningful employment opportunities in India. The company operates in the services industry across several major sectors of the Indian economy, offering technology-driven solutions and support. SVN emphasizes social impact, professional growth, and an inclusive work environment. Team members can expect to work in a dynamic setting that values initiative, reliability, and continuous learning.
Role Description The Desktop Support Engineer is a full-time, on-site role based in Baddi. The role involves providing day-to-day technical support for desktop computers, laptops, and related hardware, including installation, configuration, and maintenance. Responsibilities include diagnosing and resolving hardware and software issues, supporting printers and peripherals, and troubleshooting network connectivity problems in coordination with the IT team. The Desktop Support Engineer will respond to user support requests, document issues and resolutions, maintain inventory records, and ensure systems are running securely and efficiently. The role requires regular interaction with internal users to provide timely, clear, and professional support.
Qualifications
Candidates should possess strong skills in Desktop Computers and Computer Hardware, including installation, configuration, and maintenance.
Candidates should possess solid Technical Support and Troubleshooting skills for resolving user issues and system errors.
Candidates should possess experience in Printer Support, including setup, configuration, and resolving printing-related problems.
Candidates should possess basic knowledge of operating systems (such as Windows) and common office software applications.
Relevant technical certification (e.g., CompTIA A+, hardware or desktop support diploma) is beneficial.
Strong customer service orientation, clear communication skills, and the ability to work on-site in Baddi are required.
Ability to prioritize tasks, follow documented procedures, and collaborate with team members and stakeholders.
Previous experience in a desktop or IT support role is preferred but not mandatory for highly motivated candidates with strong technical aptitude.
Work arrangement
No
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