Live opening · Posted 5 days ago
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About the role
Description supplied by the original job listing.
PayGlocal is a global payments company enabling seamless international commerce. Our
innovative suite of solutions helps businesses manage cross-border payments by addressing
key aspects of global transactions — business operations, customer experience, and
associated risks.
Founded by finance industry veterans, our deep understanding of global markets, merchant
needs, compliance, and technology allows us to deliver impactful, secure, and scalable
payment solutions. We partner with large enterprises and export merchants to ensure a
smooth customer payment journey.
Join us in creating lasting innovation — from new products to new processes and standards
— as we shape the future of global payments.
Position Summary
We are seeking a dynamic and technically inclined intern to join our team as a Support
Engineer – Product (Intern). In this role, you will work closely with merchants to provide both
pre- and post-integration support, solve technical issues, and help ensure a seamless
integration experience with PayGlocal’s payment products.
What will you work on?
Pre-integration:
• Provide hands-on technical guidance to merchants during integration, resolving deep
technical queries.
• Assist merchants in implementing SDKs and APIs effectively.
• Conduct code reviews and provide best practice recommendations.
• Collaborate with merchants to enable custom features or solutions.
• Optimize and refine integration code for better performance and reliability.
Post-integration:
• Diagnose and resolve technical issues post go-live.
• Analyze logs and code to identify integration-related bugs.
• Work with engineering teams to address bugs and process improvements.
• Keep internal support teams updated with clear progress communication..
InternalQualification :
• Pursuing or recently completed a Bachelor's degree in Computer Science, IT, or related
field.
• Understanding of APIs, SDKs, and basic payment systems.
• Knowledge of at least one programming language such as Java, Python, PHP, or Ruby.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to multitask and thrive in a fast-paced environment.
• Strong attention to detail and a collaborative mindset.
Preferred:
• Exposure to payment integrations or technical support roles.
• Familiarity with RESTful APIs and web services.
Why Join Us?
This is an exciting opportunity to work at the intersection of technology and business, build
real world problem-solving experience, and make an impact on the global payments
landscape. You’ll be part of a high-growth startup environment that values innovation,
ownership, and excellence.
Work arrangement
No
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