Admissions Officer

The Opportunity
Reporting to the Admissions Manager, you'll be part of a collaborative Admissions team responsible for helping applications progress accurately and efficiently from initial assessment through to enrolment.
You'll assess applications against admission requirements, prepare and issue relevant documentation and work closely with students, education agents and teams across Acknowledge Education.
This is a role where accuracy matters, but so does the experience you create along the way. You'll need to be comfortable balancing multiple priorities, responding to enquiries and working within established policies and regulatory requirements.
What you'll be doing
In this role, you will:
Assess student applications against entry and admissions requirements
Prepare and issue Letters of Offer
Assess Genuine Student Requirement (GSR) applications in line with AE policies and procedures
Issue Confirmations of Enrolment (CoEs) in accordance with ESOS requirements
Provide clear and timely information to prospective and current students
Respond to enquiries via phone, email and in person
Work closely with education agents and other external stakeholders
Maintain accurate student information and records while respecting privacy and confidentiality
Collaborate with Student Services, Student Recruitment, Marketing, academic teams and other areas across AE
Support broader campus initiatives, events and activities that contribute to a positive student experience.
About You
You'll enjoy this role if you're someone who likes keeping things moving, takes pride in getting the details right and genuinely enjoys helping people navigate processes that may be unfamiliar to them.
You'll ideally bring:
Previous experience in admissions, student administration or a similar role
Experience assessing student applications against entry or admissions requirements
Knowledge of the Australian international education environment
An understanding of relevant regulatory requirements, including ESOS and the National Code
Experience using student management, admissions or CRM systems
Strong administration skills and excellent attention to detail
Confident written and verbal communication skills
The ability to manage competing priorities, deadlines and a high-volume workload.
What will help you thrive
More than anything, we're looking for people who are student-focused, organised and collaborative.
You'll be someone who can apply policies and admissions criteria consistently while still providing a supportive experience for students and stakeholders. You'll be proactive, adaptable and comfortable working in a fast-paced environment where priorities can change and deadlines matter.

Employment type
Full-time

Work arrangement
Hybrid