ServiceNow Administrator Foundations - Cohort Participant

Build on your IT experience. Move towards ServiceNow.
Positronix is opening a limited-seat ServiceNow Administrator Foundations cohort for professionals with an existing IT Operations, Support, NOC, Technical or QA background who want to build practical ServiceNow skills.
This is designed for professionals who already understand IT environments and want to develop the platform skills needed to work with ServiceNow.
Who should apply?
This program is suitable for:
IT Support / Helpdesk professionals
IT Operations professionals
NOC / Operations professionals
Technical Support professionals
QA / Technical professionals with relevant IT experience
Professionals exploring a transition into ServiceNow Administration
What you will build
The program focuses on practical learning rather than only theory.
You will work with ServiceNow through:
ITSM fundamentals and core processes
ServiceNow administration and configuration
Users, groups, roles and access
Forms, lists and platform configuration
Service Catalog
Flow Designer and automation
Data management and CMDB fundamentals
Security fundamentals
Reports and dashboards
Scripting fundamentals
Update Sets and deployment concepts
Hands-on practice using a ServiceNow Personal Developer Instance
Real-world IT scenarios
An end-to-end ServiceNow project
Program Structure
Duration: 8 weeks
Learning Effort: 64 hours
Cohort Size: 8–12 participants
Mode: Remote
Format: Instructor-led + hands-on practice + assignments + project
What we are looking for
You don't need prior ServiceNow experience.
We are looking for candidates who have:
Relevant IT / Operations / Technical experience
Basic understanding of IT support or technology environments
Genuine interest in building a career around ServiceNow
Willingness to learn hands-on
Commitment to attending the program and completing practical work
What this is NOT
This is a professional training and career-development opportunity, not a job vacancy or employment offer.
Participation in the program does not guarantee employment or placement. The objective is to help participants build practical ServiceNow Administrator capabilities and become better prepared for relevant opportunities.
Selection Process
We will have a short interaction with applicants to understand:
Current experience and background
Career goals
Familiarity with IT / Operations
Interest in ServiceNow
Availability and commitment for the 8-week program
Selected participants will receive the cohort details, schedule, fees and enrollment process.
Interested?
If you are currently working in IT Operations or a related technical role and are considering a move into ServiceNow, apply to be considered for the upcoming cohort.

Work arrangement
Yes