Project Management Office

Role Summary
Pulse Telesystems is looking for a proactive PMO Coordinator with a software/technology background to support project planning, tracking and customer coordination across our development engagements. The ideal candidate is highly organised, comfortable with PM tools, and skilled at driving timely follow-ups with both internal teams and customers.
Key Skills
• Project management tools – Jira, MS Project, Asana, Trello, Confluence
• Project planning, scheduling and tracking
• Status reporting and dashboard creation
• Customer and stakeholder coordination
• Understanding of SDLC and software development processes
• Follow-up management and task tracking
• Risk, issue and action-item tracking
• Documentation and process governance
• MS Office / Excel (advanced reporting)
• Agile/Scrum methodology awareness
• Strong verbal and written communication
• Time and resource management
Key Responsibilities
• Coordinate and track multiple concurrent software projects using PM tools such as Jira/MS Project
• Prepare and maintain detailed project plans, schedules and status reports for stakeholders
• Conduct regular follow-ups with development teams to ensure milestones and deadlines are met
• Act as the key point of contact for customer coordination, communication and expectation management
• Track project risks, issues and action items, escalating proactively where required
• Organise and facilitate project review meetings, capturing minutes and action points
• Maintain up-to-date project documentation, trackers and dashboards
• Support Project Managers and leadership with resource planning and allocation
• Ensure adherence to PMO processes, templates and governance standards
• Liaise between customers and internal dev/QA teams to ensure smooth delivery
Qualifications & Requirements
• Bachelor's degree, preferably with a technical or software background
• 3–6 years of experience in a PMO / project coordination role, ideally within a software company
• Strong hands-on knowledge of project management tools (Jira, MS Project, etc.)
• Excellent follow-up, coordination and stakeholder communication skills
• Good understanding of the software development lifecycle (SDLC)
• PMP / CAPM / Agile certification is a plus
How to Apply
Interested candidates can share their updated resume with the subject line "PMO Coordinator – Application" to: hr@pulse.in/ samuel@pulse.in

Work arrangement
No