Product Manager (B2C)

Role: Product Manager – B2C
Location: Pune (Onsite)
Experience: 3+ years
Employment Type: Full-time
About the Role:
Zoop.One is looking for a Product Manager with strong B2C product experience to drive the development and growth of consumer-facing products across motor insurance, vehicle financing and related mobility/fintech journeys.The ideal candidate has experience building and scaling high-volume B2C products, with a strong understanding of consumer behaviour, product funnels, experimentation and data-driven decision-making.
Key Responsibilities:
Own the product vision, roadmap and execution for consumer-facing motor insurance, financing and mobility-related products.
Identify customer problems and translate them into scalable product solutions that improve acquisition, conversion, engagement and retention.
Own and continuously optimise key B2C product funnels, including discovery, onboarding, eligibility, quote, purchase, payment and post-purchase journeys.
Gather and prioritise requirements from customers, business stakeholders, partners and internal teams.
Define product requirements, PRDs, user stories, use cases and acceptance criteria for engineering and design teams.
Work closely with Engineering, Design and Data teams to drive products from ideation to launch and continuous optimisation.
Use product analytics and customer insights to identify drop-offs, friction points and growth opportunities.
Monitor key product metrics and conduct regular analysis of conversion, engagement, retention, transaction and consumption data.
Design and drive A/B tests and product experiments to validate hypotheses and improve business outcomes.
Conduct customer research, competitive benchmarking and market analysis to identify new product opportunities.
Work with Data/Analytics teams to define dashboards, metrics and tracking requirements.
Collaborate with Marketing, Sales and Business teams on product launches, GTM initiatives and growth experiments.
Work with external clients, partners and stakeholders to understand their requirements and identify opportunities for product innovation and optimisation.
Ensure products are designed and delivered in accordance with applicable insurance, financial services, data privacy and regulatory requirements.
Continuously improve the product based on customer feedback, behavioural data, business performance and market trends.
What We're Looking For:
3+ years of experience in Product Management, preferably in a high-growth B2C environment.
Experience building and scaling consumer-facing digital products with high transaction/user volumes.
Strong understanding of product discovery, roadmap planning, prioritisation and product lifecycle management.
Strong product analytics mindset with hands-on experience working with funnels, cohorts, conversion metrics and user behaviour data.
Experience with experimentation/A-B testing and data-driven product decision-making.
Ability to convert ambiguous business/customer problems into clear product requirements and execution plans.
Strong experience working cross-functionally with Engineering, Design, Data, Business and Operations teams.
Excellent understanding of Agile/Scrum product development methodologies.
Strong communication, stakeholder management and problem-solving skills.
Ability to operate effectively in a fast-paced, high-ownership environment.
Preferred Experience:
Experience in one or more of the following domains will be an advantage:
Motor insurance / InsurTech
FinTech / digital lending / payments
Automotive / mobility
E-commerce
Quick commerce
Food delivery
Marketplace platforms
Consumer internet products
Apply or send resumes at rutuja.bhailume@zoop.one

Work arrangement
No