Operations & Recruitment Associate

About the Role
We are looking for an Operations & Recruitment Associate to be the operational backbone of Meeravi. This is a highly people-facing role spanning client communication, recruitment coordination, candidate management, and internal admin. You will work directly with the founder and see every part of how an HR consultancy runs.
The ideal candidate is polished, articulate, and comfortable representing Meeravi across calls, meetings, and written communication, while also being hands-on with the documentation and follow-ups that keep client engagements on track.
Key Responsibilities
Serve as a key point of contact for our SME clients: checking in regularly on open roles, hiring progress, satisfaction, and any evolving HR needs
Coordinate recruitment activity across active mandates, including scheduling interviews, sharing candidate updates, and gathering client feedback
Conduct initial screening calls with candidates and maintain an organized candidate pipeline
Prepare and maintain candidate profiles and shortlists for presentation to clients
Manage day-to-day documentation across client records, recruitment trackers, and HR documents prepared for clients
Support invoicing and payment follow-ups, including engagement fees and placement fees
Represent Meeravi professionally in all client and candidate interactions: in person, on calls, and over email
Use AI tools (Claude, ChatGPT, etc.) to streamline routine admin and documentation, freeing up time for higher-value client work
Requirements
1-2 years of experience in an HR, recruitment, operations, or coordination role, ideally within a small or fast-moving company
Excellent spoken and written English; confident, professional phone and video call manner
Strong organizational skills with attention to documentation and detail
Comfortable multitasking across client communication, candidate coordination, and internal admin
A professional, approachable presence, given the client-facing nature of the role
Basic familiarity with AI tools like Claude or ChatGPT, or genuine willingness to learn and apply them
Good-to-Have
Prior experience in recruitment, staffing, or an HR consultancy
Exposure to working with SME founders or business owners
Familiarity with job portals (Naukri, LinkedIn Recruiter, Indeed) and sourcing tools
Basic understanding of HR documentation such as offer letters, policies, and onboarding checklists
What We Offer
The chance to work directly with the founder and learn how an HR consultancy is built from the ground up
Exposure to a wide range of industries and SME clients, each with different people challenges
Room to build and own processes as the business grows
Scope to grow into a client servicing or HR operations leadership role over time
Location: Mumbai (hybrid)

Work arrangement
Hybrid