Information Technology Administrator

Job Title: IT Administrator (Hardware, Systems & Infrastructure)
Department: Information Technology
Employment Type: Full-Time
Job Overview
We are looking for a hands-on IT Administrator to oversee our day-to-day hardware, software, cross-platform systems, and physical infrastructure. In this role, you will manage employee workstations (Windows and macOS), maintain networked peripherals (printers/scanners), and administer our office security infrastructure, including CCTV surveillance and biometric access systems.
Key Responsibilities
Cross-Platform Workstation & Software Management
Manage OS updates, patch deployments, and software installation across all endpoints.
Administer user accounts, security roles, and permissions via Microsoft 365, Active Directory, or Apple Business Manager.
Maintain endpoint protection, antivirus software, and enterprise data security protocols.
Peripherals, Printers & Office Hardware
Install, configure, and troubleshoot network printers, multi-function copiers, and scanners.
Manage print servers, set up user access profiles, and track usage/toner inventory.
Diagnose and repair hardware failures across desktops, monitors, peripherals, and cable infrastructure.
CCTV & Physical Security Infrastructure
Manage, monitor, and maintain IP/Analog CCTV camera networks, NVRs/DVRs, and storage servers.
Ensure continuous video recording, optimize storage retention policies, and manage video archives.
Conduct routine health checks on cameras, power supplies, switches, and cabling.
Assist in retrieving security footage for authorized auditing and incident reviews.
Network & General IT Support
Troubleshoot LAN, Wi-Fi, switches, routers, and IP routing issues for endpoints and connected hardware.
Provide fast Tier 1/2 technical support for hardware and software tickets.
Maintain an up-to-date IT asset register for all laptops, monitors, CCTV units, and peripheral devices.
Technical Skills & Qualifications
Education: Diploma or Bachelor’s degree in Computer Science, Hardware & Networking, or a related field.
Experience: 2–5 years of hands-on experience in IT support, system administration, or desktop engineering.
OS Expertise: Advanced proficiency in both Windows and macOS troubleshooting and deployment.
Hardware & Surveillance: Deep knowledge of printer spooler configurations, TCP/IP printing, CCTV setup, DVR/NVR configuration, and PoE switches.
Networking: Solid understanding of Ethernet cabling, IP address allocation (DHCP/Static IP), subnets, and Wi-Fi networks.

Work arrangement
No