Live opening · Posted 5 days ago

Principal, Global PX Operations Lead

jobgether · US

Lever Yes Full-time

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At a glance

The key details from the original listing.

Posted 5 days ago

Companyjobgether

LocationUS

Job typeFull-time

Work modeYes

Source

Lever

Listed5 days ago

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About the role

Description supplied by the original job listing.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Principal, Global PX Operations Lead based in the United States.
This role serves as a key operational leader within a global People function, translating strategy into scalable processes, systems, and measurable outcomes. You will act as a strategic partner to the Global Head of PX Operations while owning major initiatives across HR technology and service delivery. A central focus will be rebuilding the ServiceNow HR Service Delivery platform and establishing a comprehensive Tier 0 through Tier 3 support model. You will also lead the deployment of AI and automation across employee-facing processes, helping improve efficiency and the overall employee experience. Working across multiple regions and functions, you will influence platform design, governance, reporting, and operational standards at enterprise scale. Success will be measured through tangible improvements in service levels, automation, resolution rates, employee satisfaction, and operational ROI.

Employment type
Full-time

Work arrangement
Yes

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