Dynamics 365 CE Support

D365 CE Support Consultant – Microsoft Partner – Fully Remote (Ireland/Europe)
Permanent | Multiple Projects | Microsoft Partner
We’re working with a leading Microsoft Partner in Ireland who is expanding their Dynamics 365 Customer Engagement (CE) team. This is an ideal role for someone who loves variety, enjoys solving problems, and wants to grow their expertise across multiple projects and industries.
🌟 The Opportunity
You’ll join an established, high-performing D365 CE team delivering support, enhancements, and small change work across several ongoing customer projects. This is a fully remote role based in Ireland, offering long-term stability, strong career progression, and the opportunity to deepen your CE knowledge in a supportive environment.
🔧 What You’ll Be Doing
Providing 2nd/3rd line support across D365 CE (Sales, Customer Insight, Power Platform, etc.)
Troubleshooting issues, managing tickets, and ensuring timely resolution
Working closely with functional consultants and developers to deliver fixes and enhancements
Supporting ongoing project work, upgrades, and new feature rollouts
Engaging directly with customers to understand issues and provide clear, helpful guidance
Contributing to the continuous improvement of support processes and documentation
🎯 What We’re Looking For
3+ years’ experience working with Dynamics 365 CE / CRM
Strong understanding of CE modules, configuration, and core functionality
Experience supporting users in a Microsoft Partner or end‑user environment
Ability to analyse issues, identify root causes, and communicate solutions clearly
Familiarity with Power Platform (Power Automate, Power Apps) is a bonus
A proactive, customer-focused mindset
💼 Why Join?
Fully remote within Ireland
Work across multiple customers and industries
Supportive team with real progression opportunities
Exposure to new features, continuous learning, and Microsoft Partner training pathways
Stable, long-term role with a growing organisation
If you’re a D365 CE Support Consultant looking for a role with variety, autonomy, and genuine career development, we’d love to hear from you.

Work arrangement
Yes