Practice Architect I ( Fulltime Remote)

Description
Think of TEKsystems Global Services (TGS) as the growth solution for enterprises today. We unleash growth through technology, strategy, design, execution, and operations with a customer-first mindset for bold business leaders. We deliver cloud, data, and customer experience solutions. Our partnerships with leading cloud, design, and business intelligence platforms fuel our expertise. We value deep relationships, dedication to serving others, and inclusion. We drive positive outcomes for our people and our business, stay true to our commitments, and act in harmony with our words. We exist to create significant opportunity for people to achieve fulfillment through career success.
Ready to join us? Here’s what the opportunity supported through our TGS Talent Acquisition Team requires:
The Practice Architect I (PA I) – Physical Security position is a leadership role responsible for managing multiple consulting and delivery projects and account teams/programs in the Intrusion and Security Industry. The Practice Architect I provides consulting and delivery assurance for clients through a range of internal and external functions, including Consulting, Account Interaction, Service Delivery, and Practice Delivery responsibilities. The Practice Architect I role differs from more senior Practice Architect positions by the nature of the engagements or programs involved; deal sizes range from transactional solutions of < $1M to multi-year outsourcing solutions of > $10M. As a first-level Practice Architect, the PA I is expected to have the experience and background to perform all the duties described below for engagements that are focused on consulting/delivery management within the Intrusion and Security Industry, including resource management, deliverables development, project planning and execution, adherence to contract attributes and costing, customer interaction, and other key aspects of solution-based managed services. For a PA I, these engagements will typically be delivered at one of our North America Solution Centers, India Solutions Center, or at the customer location, usually North American-based. They are expected to have the skills required for complex, deliverable-based, fully outsourced, or extremely large-scale engagements or programs and to contribute input to a larger cross-functional project/program.
Key Accountabilities And Priorities
Solution Delivery
Gain a clear understanding of customers’ business requirements and their technical requirements based on the developed solution and agreed statement of work (SOW).
Understand, develop, and mature the solution design by collaborating with customers and stakeholders to manage their expectations and resolve project, stakeholder, and delivery issues in a timely manner.
Facilitate internal communication and coordinate the assembly of a delivery team for new engagements to include practice support, delivery (regional and/or practice), and account team members.
Consolidate delivery status and agreed costing information across the project stakeholders.
Ensure delivery escalation procedures are addressed and communicated to client, consultants, and managers.
Implement knowledge management strategy and communicate processes and procedures for knowledge transfer from sales/solutions to delivery.
Perform delivery risk and issue management and facilitate issue resolution with proper notification to all affected parties.
Identify and coordinate the delivery change control process.
Practice & Product Line Management
Perform periodic project/program analysis, product line review, and product line “health checks” with practice and delivery resources.
Examine customer reference-ability and establish ongoing relationships with the customer and account team members.
Refine practice pipeline and product line attributes based upon metrics and analysis as well as overall fit within the marketplace and technological changes.
Support the development and execution of an Account Strategy in collaboration with internal stakeholders.
Capture, develop, and refine intellectual property (IP) based on projects, programs, and engagements; develop IP for reuse in future training and delivery requirements.
Coordinate subject matter material with team members to develop best practices for product lines and delivery improvements.
Management Responsibilities
Understand and manage customer requirements (delivery and environmental factors) to ensure contract understanding and acceptance for deliverables, cost, contract type, timeline, risk, and assumptions, and customer satisfaction.
Ensure the team understands the delivery methodology from project initiation to closeout; facilitate sales/solution-to-delivery knowledge transfer.
Financial and contractual responsibility for engagement profitability.
Maintain awareness of additional business opportunities and support pursuit of future business through quality results, escalating to internal stakeholders when opportunities arise.
Ensure delivery management methodology is followed on all client opportunities.
Mentor, manage, and develop product/project team members. Team size varies from 3 team members up to 8-10 team members.
Conduct annual reviews and provide feedback throughout the year on employee performance where required.
Ensure Human Resources policies and procedures are communicated and executed in accordance with internal and consultant HR policies.
Job Qualifications And Experience
10+ years’ experience in logistically complex project management, information technology and/or professional services, with emphasis on subject matter expertise.
Experience delivering projects/programs and administering client professional services agreements, including the change management process.
Frequent interactions with external customers at the Director level or above; normal level of interactions at the CXO level; established consulting and interpersonal skills with 10+ years’ experience
10+ years of "in-depth hands-on” experience of the above listed primary technologies
5+ years of experience in three or more of the above-listed secondary technologies
Ability to work remotely as primary location but can also travel to customer sites as needed, up to 50%, depending on the project/engagement
Strong conceptual and analytical skills, which demonstrate out-of-the-box problem solving
Proven ability to appropriately prioritize and plan complex work in a rapidly changing environment
Team player with experience leading and collaborating cross-teams to deliver successful solutions
Excellent oral and written communication skills (English language).
Superior people and personnel management skills.
Education
Bachelor’s degree in information technology or a related field, or equivalent training/educating/experience required.
Certification(s) in one or more of the above technologies
Intermediate MS Office Skills
Deep understanding of network, storage, server, and application architecture
Knowledge of ITSM concepts – ITIL Certification is an asset
Sufficient understanding of services outsourcing and PMI PMBOK. PMP, IAOP (Outsourcing Professional), or other relevant certifications are a plus.
The different types of projects/engagements may include, but are not limited to the following:
Existing environment assessments and road maps
New architecture designs and implementations
Modernization efforts, including:
Large-scale upgrades and/or migrations
Remediation of identified deficiencies
Re-designs and reconfigurations
Full systems management lifecycle (provision, deploy, monitor, patch, upgrade, and retire) solutions
Operational maintenance and optimizations, including:
Monitoring and management
Automated Deployments
Patching and vulnerability remediation
Administration and support
Process refinement and automation
The primary focus of this architect role will include the following technologies / subject matter areas:
Burglar/Intrusion Systems
CCTV
IP / PoE Cameras
Wireless Cameras
Analog Cameras
Access Control
Discretionary Access Control (DAC)
Mandatory Access Control (MAC)
Role-Based Access Control (RBAC)
Building Automation
Residential Smart Home
Commercial PropTech
Job Type & Location
This is a Permanent position based out of Dallas, TX.
Pay And Benefits
The pay range for this position is $128000.00 - $192000.00/yr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. Additional earnings may be available through incentive programs like annual bonuses, profit sharing, etc. Our full-time, internal employment benefits include the following:
Medical, Dental, and Vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life and AD&D for employee and dependents)
Short and

Work arrangement
Yes