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About ServSoft
ServSoft is a technology services company focused on intelligent automation, AI-driven solutions, and modern application development. We help enterprises move from manual, rule-based processes to AI-powered, agent-driven workflows using the Microsoft ecosystem and emerging Agentic AI patterns.
This role is for builders who want to grow fast in Copilot, automation, and enterprise AI—with real production exposure, not sandbox demos.
Role Overview
As a Junior Software Engineer – Copilot & Agentic AI, you will work closely with senior architects and automation leads to build Microsoft Copilot prompts, Copilot Agents, and Power Automate flows. You’ll also support Retrieval-Augmented Generation (RAG) implementations that ground AI responses using enterprise data.
Think of this role as your on-ramp into enterprise-grade AI engineering.
Key Responsibilities
Copilot & Prompt Engineering
Assist in creating and refining prompts for Microsoft Copilot and Copilot Studio
Learn to structure prompts using system instructions, context grounding, and examples
Test prompt behavior and document outcomes for continuous improvement
Copilot Agents & Agent Flows
Support the development of Copilot Agents under guidance from senior team members
Build and maintain Agent Flows using Power Automate
Configure triggers, actions, conditions, and approvals for business workflows
RAG (Retrieval-Augmented Generation) Support
Assist in integrating enterprise content (SharePoint, Dataverse, documents) into Copilot responses
Help implement basic RAG patterns using Azure AI Search or similar tools
Validate response accuracy and relevance
Automation & Integration
Create and modify Power Automate cloud flows
Support API-based integrations with enterprise systems
Assist in testing and deployment of automation workflows
Documentation & Governance
Document prompts, agent logic, and flow designs
Follow ServSoft’s AI governance and security standards
Participate in code reviews and knowledge-sharing sessions
Required Skills & Qualifications
Must-Have
Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience)
Basic understanding of Microsoft Copilot or Copilot Studio
Awareness of Prompt Engineering concepts
Hands-on exposure to Power Automate (academic, internship, or project-based is fine)
Basic programming knowledge in C#, Python, or JavaScript
Nice-to-Have (We’ll Train You)
Familiarity with RAG concepts
Exposure to Azure OpenAI or Azure AI services
Understanding of REST APIs and JSON
Any experience with Power Platform (Power Apps, Dataverse)
What We’re Really Looking For
Curiosity about AI, Copilot, and automation
Willingness to learn enterprise-grade practices
Ability to follow structured guidance and improve fast
Clear communication and documentation habits
No hero coding. No buzzword chasing. Just solid fundamentals and growth mindset.
What You’ll Gain at ServSoft
Hands-on experience with real Copilot deployments
Mentorship from senior architects and automation experts
Exposure to Agentic AI + enterprise automation
A clear growth path into Senior Copilot Engineer / AI Automation Specialist
Work arrangement
No
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