Associate Director, Financial Insights Manager

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HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Associate Director, Financial Insights Manager
In This Role, You Will:
Support for GCIO stakeholders
The finance insights manager partners with senior GCIO management (CIOs), Operations Director, Operations Managers within IWPB Technology team to provide oversight and support for all financial matters.
As financial SME for the department, they assume ownership of all aspects of cost reporting (direct costs, recovery charges, budget interlock, target setting), acting as an independent challenge authority and influencing decision-making to ensure that Technology as a service is delivered on budget and stretch-targets are met.
Engagement with Business/ Finance stakeholders
The finance insights manager forms part of a virtual team with business and finance stakeholders, owning the provision of GCIO cost reporting and articulating key messaging through monthly and ad-hoc reviews with business and finance counterparts (COO, CFO).
Ensuring the right level of cost transparency and underlying drivers are understood, they ensure the timely escalation of funding issues/opportunities and influence business initiative forecasting and prioritisation.
Engagement with Financial Reporting teams
The role holder will be responsible for close collaboration with Financial Reporting teams, both within the IWPB Technology and with the central pillar team. Primarily as a consumer and customer of
standardised reporting and ways of working, but also in helping to shape those common processes to ensure they meet the needs of wider stakeholders
Engagement with Financial Operations teams
The role holder will be responsible for close collaboration with Financial Operations teams, both within the IWPB Technology and with the central pillar team. Primarily to ensure that underlying transactions are processed correctly, and provide the relevant business context to enable this
Management and Continual improvement
Organise and lead the Financial Insights team effectively, driving high performance including regular training, mentoring and performance reviews
Active and engaged member of the IWPB Technology Ops Director leadership team and GCIO COO Finance pillar community, with engagement via Governance Forums, Working Groups etc.
Proactively contribute to GCIO-wide enhancements and drive adoption of GCIO COO initiatives in the respective GB/GF
Champion a continuous improvement environment to target best in class delivery and enabling processes. Leverage technology and good organisational design to drive the highest levels of operating efficiency
In This Role, You Will:
Essential candidate requirements (experience, skills, competencies etc.):
Leadership & Teamwork
Embodying HSBC’s Values in all of your interactions with stakeholders; We value difference; We succeed together; We take responsibility; We get it done
Experience of managing within a complex matrix environment
Develops and maintains long term relationships with highly critical stakeholders internally and externally
Stakeholder and Relationship Management
Skilled in developing and sustaining long-term relationships with critical stakeholders both within and outside the function. This involves maintaining expert knowledge of stakeholder requirements, competitor activities, and market trends to strategically influence future directions.
Responsiveness to service requests from stakeholders is vital, as is the courage to take decisive action in challenging situations and manage uncertainty. The ability to communicate with impact and effectively influence others is paramount.
Capable of managing multiple tasks, able to manage multiple competing priorities and to adapt to a dynamic, fast-paced environment. Exhibits proficiency in Excel, data analysis, and PowerPoint, with a demonstrated ability to influence others through effective verbal and written communication.
Analytical and Problem-Solving Skills
Possesses strong analytical and problem-solving skills, enabling the synthesis of complex information to make data-driven decisions that drive business outcomes. This is further enhanced by an understanding of the HSBC Group's strategy, structures, and processes, alongside knowledge of the external environment's regulatory, political, competitive, and market aspects.
Financial and Accounting Expertise
Demonstrates sound knowledge of cost management and accounting principles, as well as accounting and financial principles related to purchase orders, contracts, and operational expenses for hardware and software.
Experience in developing meaningful reports and metrics is evident, alongside strong interpersonal and communication skills for interacting across various management levels.
Experience with analytical and business intelligence tools, advanced MS-Office skills, and understanding of ERP systems such as Cognos, SAP, and Fusion is beneficial.
Continuous Improvement and Adaptability
Ability to challenge the status quo and pursue operational excellence through continuous improvement is a key attribute. Resilience and strong influencing skills are essential, particularly in conflict situations with senior management. Willingness to engage actively and manage competing and changing priorities is crucial.
Change agility is essential, focusing on driving and responding to change effectively
You’ll achieve more when you join HSBC.
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Issued by – HSBC Software Development India

Work arrangement
Hybrid