Live opening · Posted 5 days ago
Tier I Technician
DMI · US-Remote
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At a glance
The key details from the original listing.
CompanyDMI
LocationUS-Remote
Source
Icims
Listed5 days ago
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About the role
Description supplied by the original job listing.
DMI, LLC is seeking a Tier I Help Desk Technician to join our Managed Mobility Services (MMS) Contact Center in Sharonville, OH. This role is part of our Live Services team, providing frontline technical and customer support for enterprise and government clients using mobile devices and mobility solutions. In this position, you will interact directly with end users in a high-volume contact center environment, assisting with troubleshooting, device activation, service requests, and general support for mobile devices including iPhones, Android devices, and tablets. You will communicate with...
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