Regional Business Office Manager

Join Silverado Hospice Dallas covering our Addison, Fort Worth, and Austin areas and be part of a nationally recognized team ranked in the top 10 nationwide by Fortune Magazine’s Best Workplaces in Aging Services™. Since 1997, Silverado has been delivering exceptional care to individuals with neurodegenerative conditions and those facing life-limiting illnesses through our Hospice services. We’re a certified Great Place to Work® and proud to offer competitive pay, benefits, and growth opportunities.
We’re hiring a Business Office Manager (BOM) – a highly organized and detail-oriented professional who oversees administrative operations, HR compliance, billing, payroll, and site support. This role is essential to ensuring smooth day-to-day operations and supporting our mission of compassionate care.
Be a Difference-Maker with a Hospice Care Leader
You lead with professionalism, accuracy, and strong organizational skills. You thrive in a mission-driven environment and are passionate about supporting hospice operations through leadership and compliance excellence.
What You’ll Be Doing
Supervise administrative staff where applicable
Maintain and audit personnel files for completeness and accuracy
Manage contracts with facilities, physicians, agencies, and vendors
Process bi-weekly payroll for hospice office(s)
Ensure site compliance with OSHA safety and emergency preparedness regulations
Enter payable invoices into Yardi for approval and timely payment
Participate in site leadership meetings and Quality Improvement initiatives
Maintain accurate records and accounting of petty cash; process monthly into Yardi
Maintain site organizational charts and rosters
Ensure updated licenses and credentials for compliance with Silverado policy and CMS Conditions of Participation
Assist with HR activities including onboarding, leave requests, workers’ compensation, recognition, coaching, and terminations
Order office and associate supplies
Partner with Administrator and billing team on billing oversight
Ensure employee educational pathways are completed
Respond to urgent or time-sensitive matters outside scheduled hours as needed
Perform other related duties as assigned
This position will also assume Patient Care Coordinator (PCC) Duties only to sites where hospice census falls below the designated threshold, responsibilities include, serving as liaison between the Director of Patient Care Services and Patient Care Managers, managing IDG schedules and agendas, monitoring patient visit frequencies, ordering medical supplies, distributing triage reports, and performing other PCC-related duties until census supports staffing the PCC role as a separate full-time position.
Qualifications
Bachelor’s degree preferred
Must be able to travel once a month to corporate site location
Administrative experience in hospice, palliative care, or related healthcare fields preferred
Reliable transportation to consistently meet attendance and punctuality standards
Valid driver’s license and good driving record required
Strong planning, organizational, and decision-making skills
Knowledge of regulatory and financial aspects of hospice programs
Excellent verbal and written communication skills
Sympathetic attitude toward hospice patients and families
Comfortable working in environments with pets
Why Choose Silverado?
Fortune Magazine Best Workplace in Aging Services™
Certified Great Place to Work®
Strong internal mobility
Shift Schedule: Full Time, AM shift, Monday - Friday (8:00 AM - 5:00 PM)
#LI-AH1
Anticipated pay range
$75,000—$85,000 USD
Silverado offers the following benefits to eligible employees:
401(k) matching
Health, Dental and Vision Insurance
Flexible Spending Account (FSA)
Paid time off
Tuition reimbursement and professional development assistance
Referral program
Other amazing benefits such as Pet Insurance, Auto and Home Insurance and Discount Programs!
* Silverado does not accept candidates from outside recruiters or agencies for this role. *
California Employees: For roles requiring driving, the driving requirement has been deemed essential to the performance of this role due to specific business necessity. Supporting documentation is maintained by Silverado and is available for review upon request to ensure compliance with California law.
To view California Consumer Privacy Act (CCPA) information, please visit this page: https://www.silverado.com/legal-disclaimers/#Consumer-Privacy-Act-Disclosure
Employment offers are contingent on background check, drug screening, physical, and TB testing (if applicable).
Silverado uses E-Verify to confirm work authorization with both the Social Security Administration and the Department of Homeland Security
EOE/M/F/D/V