Live opening · Posted 5 days ago

Team Lead

BNP Paribas · Thane, Maharashtra, India (On-site)

Linkedin No

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At a glance

The key details from the original listing.

Posted 5 days ago

CompanyBNP Paribas

LocationThane, Maharashtra, India (On-site)

SalaryUp to 600K INR/yr

Work modeNo

Source

Listed5 days ago

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About the role

Description supplied by the original job listing.

Hiring: Team Leader – Personal Loans & Insurance Sales
🏢 Industry: BPO
📍 Location: Mumbai
💼 Role: Team Leader – Sales
Company Name: Teleperformance
Salary up to 5.5 LPA
6 days working (General Shifts)
Experience
2–4 years of BPO/Contact Centre experience
Minimum 1 year as a Team Leader
Personal Loans / Insurance Sales experience mandatory
Key Responsibilities
Manage and motivate a team of Sales Executives.
Drive daily/monthly sales and revenue targets.
Monitor and improve Conversion, Productivity, CSAT & AHT.
Manage Shrinkage, Attrition, Attendance & Adherence.
Conduct coaching, feedback, huddles, and performance reviews.
Handle escalations and ensure process & compliance adherence.
Prepare and track daily/weekly/monthly performance reports.
Key KPIs
Sales | Conversion | Revenue | CSAT | AHT | Shrinkage | Attrition | Productivity | Quality
Required Skills
Strong sales and people-management skills
Excellent communication and leadership abilities
Target-oriented with good analytical and problem-solving skills
Good knowledge of MS Excel/MIS reporting
Relevant experience in Personal Loans / Insurance Sales is mandatory.
Share your resumes on:
manasi.vichare@teleperformancedibs.com
+91 9082873434

Work arrangement
No

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