Operations Manager

Position: Operations Manager Wellness
Company: Aura The Diet Clinic
Location: Ahmedabad | Full-time, Work from Office
Experience: 3–5 years in the wellness industry
About the Role
We are looking for a proactive, organised professional with a background in nutrition to manage daily clinic operations, coordinate our team and deliver a welcoming, seamless client experience.
Key Responsibilities
Handle inquiry calls, explain wellness programmes and coordinate consultations.
Greet clients, manage appointments and ensure a professional clinic experience.
Oversee timely follow-ups with prospective and existing clients.
Manage daily team schedules, delegate tasks and monitor completion.
Foster a positive work culture built on accountability, teamwork and respectful communication.
Maintain accurate client records, documentation and operational reports.
Coordinate with dietitians to ensure timely delivery of plans and client support.
Address client concerns and escalate matters when required.
Support programme renewals, client retention and improvements in service quality.
Qualifications & Skills
Nutritionist or B.Sc. in Nutrition or Nutrition & Dietetics.
3–5 years of experience in the wellness industry, preferably in a nutrition clinic or wellness centre.
Hands-on experience in inquiry handling, client servicing and team coordination.
Strong communication, leadership and organisational skills.
Working knowledge of MS Excel, WhatsApp and client-management tools.
Fluency in Hindi and English; Gujarati is an advantage.
Ideal Candidate
Someone who takes ownership, leads with empathy, follows through consistently and keeps both clients and teammates well supported.
Email your CV on founder@aurathedietclinic.com
Text us on +919998668853

Work arrangement
No