Telesales Specialist

Company Description Levelup blast is a growing organization focused on delivering effective, results-driven solutions for its clients. The company values professionalism, performance, and a customer-first mindset in all interactions. Team members are encouraged to develop their skills, contribute ideas, and collaborate to achieve shared goals. Levelup blast offers opportunities for career growth and learning in a structured, supportive environment. The organization emphasizes ethical practices and a respectful workplace for all employees.
Role Description The Telesales Specialist is a full-time, on-site role based in Ahmedabad. The role involves making outbound and receiving inbound calls to present products or services, explain value propositions, and handle customer inquiries. The specialist will follow up on leads, maintain accurate records of calls and outcomes, and work toward achieving individual and team sales targets. Daily responsibilities include providing courteous customer support, resolving basic issues, and escalating complex concerns when needed. The Telesales Specialist will also participate in training sessions, use scripts and guidelines effectively, and collaborate with colleagues to improve sales processes and customer experience.
Qualifications
Strong communication and interpersonal skills, including clear spoken and written communication
Customer service and customer support skills, with the ability to handle queries and concerns professionally
Sales skills with a focus on telesales, lead conversion, and meeting performance targets
Ability to participate in and benefit from training, and willingness to continuously improve techniques
Basic computer literacy and familiarity with CRM or call management tools
Ability to work on-site in Ahmedabad and manage a full-time schedule
Previous experience in telesales, call centers, or customer-facing roles is an advantage
Minimum educational qualification of high school diploma or equivalent; further education in business or communications is a plus

Work arrangement
No