Sales Manager

Company Description HDFC Bank is India’s largest private sector bank, serving over 92 million customers with a wide range of financial products and services. With thousands of branches and ATMs across cities and towns, the bank offers strong national reach and accessibility. Since beginning operations in 1995, HDFC Bank has focused on product leadership, customer centricity, and operational excellence, becoming a leading provider of retail, business, and wealth management solutions. The merger with HDFC Ltd in 2023 strengthened its home loan and housing finance offerings, creating a more integrated experience for customers across urban and rural areas. Through its CSR initiative, Parivartan, HDFC Bank drives impact in education, healthcare, skills training, and sustainable livelihoods while continuing to invest in secure, innovative digital banking.
Role Description The Sales Manager role at HDFC Bank is a full-time, on-site position based in Ahmedabad. The Sales Manager is responsible for driving branch and regional sales targets, acquiring new customers, and deepening relationships with existing customers across key banking products such as loans, accounts, cards, and digital solutions. Daily activities include planning and executing sales campaigns, managing a sales team, monitoring performance metrics, and ensuring compliance with internal policies and regulatory requirements. The role involves engaging with customers to understand their needs, providing appropriate product recommendations, coordinating with operations and credit teams, and supporting smooth onboarding and servicing. The Sales Manager also contributes to local market development by identifying new business opportunities, building networks with partners, and supporting initiatives that enhance customer experience.
Qualifications
Strong sales and business development skills, including target achievement, pipeline management, and customer acquisition.
Experience in relationship management and customer service, with the ability to build trust and maintain long-term client connections.
Knowledge of retail banking products and services, such as loans, deposits, cards, and digital banking solutions.
Team leadership and people management capabilities, including coaching, performance tracking, and motivation of sales staff.
Analytical and reporting skills to interpret sales data, market trends, and customer insights for decision-making.
Strong communication and negotiation skills, with the ability to present solutions clearly and handle objections effectively.
Familiarity with banking compliance, risk management principles, and regulatory guidelines applicable to retail and SME segments.
Proficiency with MS Office tools and basic digital platforms; comfort with using CRM systems and banking applications.
Bachelor’s degree in Business, Finance, Marketing, or a related field; MBA or equivalent postgraduate qualification is an advantage.
Prior experience in banking, financial services, or a similar sales leadership role is preferred.

Work arrangement
No