Chief Product Officer

IDIQ is an award-winning company looking for talented individuals to join the team. We are passionate about fostering your unique skills, supporting your career goals and creating an exceptional work environment while providing outstanding solutions that our members trust.
IDIQ® is recognized as one of the fastest-growing industry leaders in identity theft protection and credit report monitoring. The IDIQ flagship brand is IdentityIQ®, offering real-time fraud alerts and credit report information to not only protect but also educate consumers. Popular IDIQ brands also include MyScoreIQ® for financial health and protection; Credit & Debt®, a credit and debt education-based membership platform; and IDIQ® Pre-Paid Legal Services℠, a leading provider of voluntary employee benefits. As one of the fastest growing companies in the United States with consecutive spots on the prestigious Inc. 5000 list, we provide award-winning services and a positive work environment.
We offer generous benefits such as paid time off, health insurance, and employer-matched 401(K) contributions.
If you are looking to join a growing company and work among talented peers, we encourage you to apply today!
Job Description
The Chief Product Officer (CPO) leads our product strategy and vision across IDIQ's portfolio of subscription-based consumer products, including identity theft protection, credit monitoring, credit reporting, and pre-paid legal plans. The CPO will be responsible for driving innovation, setting product direction, and ensuring our solutions deliver measurable value to both individual consumers and enterprise partners. This role carries accountability for product-driven revenue growth, customer retention, and operational efficiency across the IDIQ brand portfolio.
Primary Responsibilities by Area:
Product Vision & Strategy
Define and communicate a compelling product vision aligned with IDIQ's mission to empower financial wellness
Develop and execute a product roadmap with clear near-term milestones, balancing growth, innovation, and operational excellence across the IDIQ brand portfolio
Set product priorities and deliver quarterly objectives aligned with company strategic goals
Own pricing and packaging strategy across the subscription portfolio, including tier design, offer and paywall testing, discounting discipline, and price realization
Product Leadership & Execution
Lead a dispersed product team of group product managers, product owners, and designers, setting product direction and outcomes while partnering with a CTO who owns the engineering build
Own end-to-end product development from ideation through launch, and own the post-launch subscription lifecycle including activation, onboarding, adoption, and retention
Drive a data-informed culture where product decisions are backed by user research, analytics, and experimentation
Establish the product operating cadence and reporting standard – roadmap, governance, quarterly business reviews, and product performance reporting to the executive team and Board
Customer & Partner Focus
Maintain deep customer understanding through research, feedback, and direct engagement across B2C and B2B channels, with a focus on subscriber retention, lifetime value, and churn reduction
Work closely with sales, partnerships, and customer success teams to ensure products serve both business partner and end-consumer needs across a partner-distributed model where the majority of members arrive through partner channels
Build and maintain strong relationships with key stakeholders including executives, board members, and strategic partners
Innovation & Competitive Positioning
Stay ahead of industry trends in fintech, identity protection, credit intelligence, and financial wellness
Serve as a credible product voice in an AI transformation already underway, identifying opportunities to bring AI from internal adoption into customer-facing product value
Drive differentiation through innovative features, user experience, and business model evolution
Continuously assess the brand and product portfolio for rationalization, consolidation, or expansion, making disciplined build, partner, or sunset decisions to concentrate investment behind the highest-return products
Cross-Functional Collaboration
Partner with Tech, Marketing, and Sales to ensure product excellence and market success
Collaborate with Legal and Compliance to ensure products comply with FCRA, consumer protection laws, and other applicable regulatory requirements
Support go-to-market strategy and ensure smooth product launches across multiple channels and brand offerings
Additional Responsibilities
Able to handle and maintain strict confidentiality of sensitive consumer information in compliance with applicable privacy and data protection regulations
Must follow all company policies and procedures regarding data privacy and protection and data loss prevention
Regular and predictable attendance is required
Performs other job-related duties and responsibilities as may be assigned from time to time
Qualifications
Bachelor's degree in Computer Science, Business, or related field (MBA preferred), or equivalent professional experience
12+ years of progressive product leadership experience, including 5+ years in a Product leadership role
Proven track record leading and optimizing high-performing product teams across multiple product lines or brands
Deep experience in fintech, financial services, or adjacent regulated industries (security, identity management, SaaS)
Strong expertise in B2C product development with demonstrated ability to understand and serve consumers
Proven experience building products in a B2B2C or partner-distributed model, serving both business partners and their end consumers simultaneously
Excellence in data-driven decision making with ability to translate complex data into actionable insights
Demonstrated ability to innovate within legacy platform constraints and resource-constrained environments, comfortable with simplification and subtraction as much as net-new capability
Exceptional communication and stakeholder management skills; ability to influence without authority
Strong understanding of regulatory compliance, data security, and privacy requirements applicable to consumer credit and identity data, with the ability to build product within regulatory constraints that will not move
Experience leading product strategy and innovation in competitive, fast-moving markets, preferably within a private equity-backed or high-growth environment
Track record of portfolio rationalization and product lifecycle optimization across multiple product lines or brands
Experience leading through multiple product/market cycles or at a company making transition from growth to scale
Background in AI with evidence of shipping customer-facing AI, a credible personal AI working practice, and an understanding of the data-foundation requirements that enable AI development
Preferred:
Plans, organizes, schedules, and budgets in an efficient, productive manner. Focuses on key priorities.
Experience with subscription-based business models, including expertise in optimizing acquisition funnels, retention strategies, and unit economics.
Proven ability to prepare product organizations for operational scale and efficiency, including experience optimizing team structures and delivery processes for measurable business outcomes.
Unwavering commitment to transparency, accountability, and driving results for yourself and your team members and stakeholders.
Operates with a high degree of independence, identifying and pursuing priorities without being prompted while actively contributing innovative solutions and ideas that push the company forward.
Additional Information
Position Details: This is a full-time, salaried position (40+ hours/week).
Location: Remote, with travel to Temecula, CA, as needed.
Pay: The pay range for this position is a minimum of $285,000 to a maximum of $325,000 annually. This position is eligible for an annual discretionary bonus. The actual compensation offer will carefully consider a wide range of factors including your skills, qualifications, experience, and location.
Benefits and Perks: IDIQ offers the following comprehensive benefits-
Medical: 100% of base benefits for employees and 50% for dependents
Dental: 50% for of base benefits for employees and dependents
Vision: 50% for of base benefits for employees and dependents
$25,000 company-paid life insurance
Short-term disability
Long-term disability
11 paid holidays
Unlimited Discretionary Time off (DTO)
401k program with employer match.
AAP/EEO Statement: Identity Intelligence Group, LLC dba IDIQ does not tolerate discrimination or harassment of employees or applicants. The Company makes employment decisions without regard to actual or perceived: race (including hair texture or protected hairstyles, e.g. braids, locks, and twists), color, religion, religious creed (including religious dress and grooming practices), national

Work arrangement
Yes