Supervisor Operations

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Rail Force One Germany, based in Duisburg, specializes in freight transport with our reliable train drivers and high-performance trains, ensuring that cargo arrives safely at its destination.
We are looking for an experienced Supervisor Operations to join our team. In this responsible position, together with your team, you ensure the safe execution of operational planning and guarantee that our transports are carried out reliably and efficiently. Our focus is on operating safely and to a high standard around the clock.
Your responsibilities:
Together with another Supervisor Operations, you lead and coach a team of approximately 15 employees within rail operations
You ensure the safe operational implementation, execution, and monitoring of transport planning
You are responsible for the entire operational process from order intake to the execution of transports
You work closely with dispatching as well as internal and external departments
You manage, monitor, and optimize operational processes and ensure smooth railway operations
You coordinate solutions in the event of operational disruptions or extraordinary incidents and act proactively whenever deviations or problems occur
You actively support your team in daily operations and provide stability and structure, even in hectic situations
You plan training sessions and continuously develop the competencies of your employees
You create and adjust duty rosters and review monthly time tracking records
You ensure compliance with all safety regulations, operational requirements, and the safety management system
You analyze operational KPIs, prepare reports, and maintain operational administration
You actively contribute to the further development and expansion of operational activities

Work arrangement
No