Ecomm Generalist

Company Description DevBhakti is an early-stage digital platform focused on bringing structure, accessibility, and better user experience to a large, long-standing ecosystem that has remained mostly offline and underserved. The team is currently in the 0→1 stage, working closely on product, onboarding, and real-world execution to solve ground-level problems and build scalable systems. DevBhakti believes that meaningful change in such ecosystems requires more than technology, emphasizing patience, trust, and thoughtful execution. This is a chance to help build a product from the ground up and contribute to real impact at scale. Applicants who value ownership, enjoy solving practical problems, and want to work closely on something being built from scratch may find this environment rewarding.
Role Description The Ecomm Generalist internship role is an on-site position based in Mumbai. Day-to-day responsibilities include assisting with marketplace and website catalog management, updating product listings, monitoring inventory and pricing, and ensuring accurate and consistent information across platforms. The intern will help coordinate order processing, manage basic customer queries, and support the resolution of operational issues related to e-commerce channels. The role also involves gathering and organizing data on product performance, preparing simple reports, and supporting the team in executing experiments to improve user experience and sales. This internship offers exposure to end-to-end e-commerce operations and collaboration with product and operations teams in a fast-evolving environment.
Qualifications
Foundational understanding of e-commerce operations, including product listing, catalog management, and order processing.
Comfort with spreadsheets and basic data handling; ability to track metrics, maintain records, and prepare simple performance reports.
Strong attention to detail and accuracy, particularly in updating product information, prices, and inventory levels.
Good written and verbal communication skills for coordinating with internal teams and handling basic customer interactions.
Ability to learn quickly, take ownership of tasks, and work in a structured yet evolving startup environment.
Interest in digital platforms, marketplaces, and user experience improvement; prior exposure to online retail is a plus.
Pursuing or recently completed a degree in business, commerce, marketing, or a related field is preferred.
Comfort working on-site in Mumbai and collaborating closely with cross-functional teams.

Work arrangement
No