Social Media Manager

Company Description AL Madeena Hyper Market is a growing retail destination serving a wide range of daily needs and lifestyle products for local communities. The hypermarket focuses on providing quality goods, competitive pricing, and a convenient shopping experience. AL Madeena values customer service, operational efficiency, and a welcoming environment for shoppers. Team members are encouraged to contribute ideas that improve customer engagement and store visibility. The company is committed to maintaining a professional, inclusive workplace where individuals can build long-term careers in retail and marketing.
Role Description This is a full-time, on-site Social Media Manager role based in Kasaragod. The Social Media Manager will plan, create, and publish content across social media platforms to promote AL Madeena Hyper Market’s products, offers, and brand. Day-to-day responsibilities include developing social media calendars, writing captions and posts, coordinating with in-store teams for campaigns, and optimizing content for reach and engagement. The role involves monitoring online conversations, responding to customer messages and comments, and analyzing performance metrics to refine strategy. The Social Media Manager will also collaborate with management to align social content with broader marketing initiatives and store events.
Qualifications
Candidates should possess skills in Social Media Marketing and Social Media Optimization (SMO) to manage and grow brand presence across platforms.
Candidates should possess skills in Content Strategy and Writing to plan, create, and adapt posts for diverse audiences.
Candidates should possess strong Communication skills to engage with customers online and coordinate with internal teams.
Basic knowledge of visual content tools (e.g., Canva or similar) and familiarity with major social platforms (Facebook, Instagram, WhatsApp, etc.) is beneficial.
Ability to analyze engagement data, prepare simple performance reports, and adjust campaigns based on insights.
Strong organizational skills and the ability to manage multiple campaigns and deadlines in a fast-paced retail environment.
Prior experience in social media management, retail marketing, or customer-facing roles is an advantage.
Relevant diploma or degree in Marketing, Communications, Media, or a related field is preferred but not mandatory.

Work arrangement
No